Nicole Iagnemma
Fort Mill,SC
Summary
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
17
17
years of professional experience
Work History
Director Product Program
Girl Scouts of SC Mountains to Midlands
Columbia, SC
10.2022 - Current
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Managed budgeting and financial planning processes for the organization.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Developed and fostered sound relationships with product and shipping vendors.
- Coordinated and executed deliveries and logistics for the whole council
- Negotiated agreements with external partners, such as product vendors, and delivery agents.
- Facilitated collaboration between teams by encouraging open communication channels.
- Streamlined supply chain management to reduce costs and improve efficiency.
- Managed annual budgeting process, including forecasting and financial planning.
- Delegated work to staff, setting priorities and goals.
Regional Catering Sales Manager
Chopt Salad
New York, NY
01.2017 - 10.2022
- Established relationships with clients by providing superior customer service.
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Resolved any customer complaints quickly and professionally in order to maintain positive relationships with clients.
- Monitored budgets closely to ensure profitability on each event.
- Ensured compliance with health regulations regarding food preparation, storage, handling and presentation at all catered events.
- Coordinated logistics for all catered events including staffing, transportation of equipment, set up and breakdown of event space.
- Assisted in developing standard operating procedures for catering operations.
- Developed and implemented strategic sales plans to increase profits and maximize customer satisfaction.
- Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
General Manager
Panera Bread
Charlotte, NC
10.2008 - 12.2016
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Tracked monthly sales to generate reports for business development planning.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Skills
- Strategies and goals
- Analytical thinking
- Budget control
- Business strategy
- Organizational development
- Client relations
- Cross-functional team leadership
- Facilities management
- Coordinating deliveries and logistics
References
- Available upon request
Timeline
Director Product Program
Girl Scouts of SC Mountains to Midlands
10.2022 - Current
Regional Catering Sales Manager
Chopt Salad
01.2017 - 10.2022
General Manager
Panera Bread
10.2008 - 12.2016
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