Nicole Ianniello

• Enhanced my efficiency and productivity by establishing an organized inventory system in my home office
• Communicate with buyers to ensure they have the best possible experience with my small business; 99.5% Positive Feedback Rating.
• Ensures that my e-commerce shop maintains a minimum of 100 items, and that I’m selling, and listing at least 10 items per day.
• Constantly procuring new inventory through retail arbitrage, wholesale lot purchases, storage auctions, Craigslist, thrift stores, and peer resellers

• Test Proctor, Prometrics
• Assembled bouquets, prepared perishable for shipment, Farmgirl Flowers
• Event cleanup for multiple outdoor festivals, Clean Vibes
• Brand Ambassador for Dreamforce Sales Conference, Jobble
• Courier, shopper, delivery driver, Postmates
• Event set up and usher at SF’s Cow Palace, Wonolo

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to effectively build rapport and lasting relationships.
• Answered customer questions about sizing, accessories, and merchandise care.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Created monthly window displays featuring new/seasonal merchandise.

• Grew the ASES Program from one School Site & 10 Children to three School Sites & 110 Children at each location.
• Scheduled and supervised approximately 30 staff members who worked at our 3 ASES Afterschool Sites.
• Provided ongoing direction and leadership for program operations.
• Planned and facilitated bimonthly site meetings at Afterschool locations. Contributed to the monthly Director meetings at the Y. And as needed, I facilitated and lead YMCA Staff Trainings.
• Developed ASES (Afterschool Education and Safety) program from ground up; planned entire ASES schedule, created curriculum, and defined staff roles.
• Collaborated with Site Directors to uncover issues, identify applicable solutions, and offer guidance.
• Developed supplement afterschool curriculum for grades 1-8th that complimented age and grade benchmarks.
• Maintained attendance records and lesson plans per the ASES Grant requirements.
• Led a Campaign fundraising group each fiscal year, with the goal of $5500.

• Wrote and edited high-quality Astrology content.
• Completed thorough research into assigned topics.
• Organized material to research and complete writing tasks.

Tutored four children, ages 7-11, to bring them up to their grade appropriate State Benchmark in Reading and Writing.

Led 3rd grade “Cool School” (Afterschool) Classroom of 30 children.

Planned individual tutoring lessons that had to address

• Organized and coordinated conferences and monthly meetings of all executive staff.
• Proofread and edited all of the Vice President’s announcements, official emails, and contributions to Pratt’s newsletter.
• Screened candidates for various open positions under the VP for Student Affairs; scheduled interviews with qualifying candidates.
• Processed travel expenses and reimbursements for executive staff.
• Acted as a liaison between parents/students and the Vice President.