- 17 years of cheerleading, including 4 years as a collegiate athlete at the University of Nevada, Reno
Nicole Johnson
Reno,NV
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset to ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Davis Company Inc.
03.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Intern
Sala Family Dentistry
09.2024 - 11.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
Bachelor of Science - Public Health
University of Nevada
Reno, NV05-2025
No Degree - Dental Assisting
Assist To Succeed Northern Nevada
Reno, NV01-2023
Skills
- Customer service
- Data entry
- Office administration
- Time management
- Documentation and recordkeeping
- Professional and mature
- Training and coaching
Certification
- OSHA Workplace Safety-Dental - 2024
- First Aid/CPR Certified
- Infection Prevention Fundamentals with Sterilization- Dental- 2024- Clinical
- Bloodborne Pathogens & Tuberculosis Exposure Control
- Emergency Action Plan & Injury/Illness Prevention
- Hazard Communication (HazCom) & PPE
- Radiation and Laser Safety
- COVID-19 Workplace Protocols
- Lockout/Tagout, Machine Guarding, Ladder Safety
Interests
Timeline
Intern
Sala Family Dentistry
09.2024 - 11.2024
Administrative Assistant
Davis Company Inc.
03.2020 - Current
Bachelor of Science - Public Health
University of Nevada
No Degree - Dental Assisting
Assist To Succeed Northern Nevada
OSHA Workplace Safety-2024- Dental
- Ensured full OSHA compliance by implementing workplace safety protocols, including bloodborne pathogen handling, laser safety, and PPE usage.
- Supported Emergency Action Plan and Tuberculosis Exposure Control training for staff.