Nicole Jordan
Independence,KY
Summary
Dedicated employee with a strong service-oriented mindset and exceptional multitasking abilities. Committed to delivering prompt service and creating a positive customer experience. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Ft. Mitchell Sports Bar
06.2021 - Current
- Crafted and served diverse cocktails, following recipes a ensuring high-quality beverage presentation and consistency.
- Maintained cleanliness and organization of bar area, complying with health and safety regulations and enhancing customer experience.
- Managed inventory levels, tracking supplies to minimize waste and optimize ordering.
- Trained new staff on drink preparation techniques and customer service standards.
- Provide prompt and friendly customer service by engaging with guests and anticipating their needs.
- Efficiently handle cash transactions and accurately process payments using POS system.
- Resolved customer complaints promptly, fostering a positive bar environment.
Delicatessen Clerk
Kroger
08.2025 - 12.2025
- Assisted customers in selecting deli products and provided product information.
- Maintained cleanliness and organization of the delicatessen area to ensure a safe environment.
- Operated slicing machines and scales while adhering to safety protocols.
- Trained and worked in the Sandwich Shop, making sandwiches and directly interacting with customers.
- Assisted with food preparation in the kitchen, following recipes and creating trays for online/in-store orders.
Education
High School Diploma -
Notre Dame Academy
Ft. Wright, Ky06-1994
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Service-oriented mindset
- Food preparation
- Safe serving practices
- Anticipating guest needs
Certification
Completed Food Service Sanitation course required by Northern Kentucky Independent District Board of Health.
Valid June 2023 through June 2026
Timeline
Delicatessen Clerk
Kroger
08.2025 - 12.2025
Bartender
Ft. Mitchell Sports Bar
06.2021 - Current
High School Diploma -
Notre Dame Academy