Nicole Kaiser
Marshfield,WI
Summary
A business professional with over 13 years of experience in clinical involvement. Possess a deep understanding of the diagnostic service market, particularly genetic testing, within oncology, women's health, and rare diseases. Expertise includes maintaining relationships with existing clients and providing value to key stakeholders. Additional experience in coordinating and establishing workflow efficiencies between technical developers and health systems. A track record of achieving year-over-year revenue growth within the covered regions.
Overview
16
16
years of professional experience
Work History
Regional Sales Account Manager Onc & WH
Invitae
01.2020 - Current
- Developed customized solutions to meet unique client needs, resulting in increased satisfaction and loyalty.
- Maintain a high level of product and market knowledge
- Expanded territory reach by identifying and targeting new business opportunities.
- Provided ongoing support to clients, addressing concerns and resolving issues promptly.
- Delivered consistent revenue growth by exceeding sales targets on a quarterly basis.
- Maintained a strong knowledge of industry trends, competitor offerings, and market demands to inform sales strategies.
Genetic Testing Sales Representative
PreventionGenetics
03.2017 - 01.2020
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Worked synergistic among the Sales, Marketing Teams, & BD team to develop and optimize resources.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Prospecting and generating sales leads
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
Laboratory Operations Manager
PreventionGenetics
02.2013 - 01.2018
- Aided clinical molecular geneticists in the diagnosis of heritable disorders through the performance of laboratory testing and data analysis
- Facilitated the amplification of DNA using PCR and Analysis of results and variations within the genome.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Onboarded new employees with training and new hire documentation.
Medical Laboratory Scientist
Marshfield Clinic
03.2008 - 02.2013
- Collected and prepared specimens and perform laboratory procedures used in the diagnosis, treatment and prevention of disease.
- Increased patient satisfaction through timely and accurate diagnostic results.
- Enhanced laboratory efficiency by implementing standardized testing procedures and protocols.
Education
MBA - Business Strategy
Cardinal Stritch University
Milwaukee, WI05.2018
Bachelor of Science - Medical Laboratory Science
University of Wisconsin - Oshkosh
Oshkosh, WI05.2007
Skills
- Client Engagement
- Coaching and Mentoring
- Brand Awareness
- Sales Presentations
- Territory Management
- Relationship Building
- Decision Making
- Strategic Planning
- CRM Software Proficiency
- Business Development and Planning
- Sales Training
- Trade Show Participation
- Product Knowledge
- Cold Calling
- Team Leadership
- New Account Development
- Lead Prospecting
- Territory Growth
- Strategy Development
Timeline
Regional Sales Account Manager Onc & WH
Invitae
01.2020 - Current
Genetic Testing Sales Representative
PreventionGenetics
03.2017 - 01.2020
Laboratory Operations Manager
PreventionGenetics
02.2013 - 01.2018
Medical Laboratory Scientist
Marshfield Clinic
03.2008 - 02.2013
MBA - Business Strategy
Cardinal Stritch University
Bachelor of Science - Medical Laboratory Science
University of Wisconsin - Oshkosh
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