Nicole Kath
Miracle Medical Billing
SANANTONIO,TX
21
years of professional experience
Results-driven Director of Operations specializing in HIPAA compliance, claims processing, and medical billing. Streamlined processes and enhanced team performance, achieving operational efficiency and accuracy. Focused on improving patient care and office efficiency through effective communication and organizational skills.
Work History
Director of Operations
4 Years 7 Months- Implemented new software tools, boosting data management and reporting capabilities.
- Streamlined billing processes to enhance operational efficiency and accuracy.
- Established best practices for compliance with healthcare regulations and billing standards.
- Developed training programs for staff, improving team performance and service delivery.
Assistant Director of Operations
3 Years 4 Months- Led operational strategies to improve efficiency across multiple departments.
- Streamlined processes resulting in reduced turnaround times for project deliverables.
- Evaluated employee performance regularly through appraisals, providing constructive feedback for professional growth.
- Resolved customer inquiries and issues efficiently to enhance patient satisfaction.
- Utilized electronic health record (EHR) systems to manage patient information accurately.
- Coordinated communication between patients, healthcare providers, and insurance companies.
Medical Billing Representative
12 Years 11 Months- Processed medical claims efficiently to ensure timely reimbursement.
- Reviewed and corrected billing discrepancies to uphold accuracy standards.
- Collaborated with healthcare providers to resolve billing inquiries promptly.
- Utilized billing software to track and manage patient accounts effectively.
- Managed scheduling and appointment logistics for a diverse patient population.
- Streamlined patient check-in processes to enhance clinic efficiency.
Education
Associate of Science - Accounting And Finance
Skills
Claims management
Medical billing
HIPAA compliance
Data privacy
Appointment management
Patient confidentiality
Timeline
Director of Operations
Miracle Medical Billing
01.2022 - CurrentRead More
Assistant Director of Operations
MDFC
08.2018 - 12.2021Read More
Medical Billing Representative
HMR
08.2005 - 07.2018Read More
INVER HILLS COMMUNITY COLLEGE
Associate of Science from Accounting And Finance
Read More