- Volunteering at community kitchens and food-related charities
- Strategy Games
- Reading
- Volunteering at local animal shelters and rescue organizations
- Offering time and support to shelters for the homeless, women, and animals
- Animal Welfare Advocacy
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
NICOLE KELLER
Kansas City,MO
Summary
Talented Baker, Pastry chef and team leader offering over 10 years of success in stressful environments. Strategic thinker with a willingness to learn and grow. Offering proficiency and positive outcomes. Offers proven ability to build effective teams and manage team objectives. Committed to identifying and leveraging opportunities for growth. Prompt team member who cultivates fast-paced environments efficiently. Dynamic individual who works briskly and accurately while working stand-alone or within team settings.
Overview
14
14
years of professional experience
Work History
Front of House Manager
Aixois Bistro Cafe
01.2021 - Current
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
Senior Kitchen Manager
Coffee Girls Cafe / Crows Coffee
01.2014 - 01.2021
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Maintained well-stocked stations to enhance efficiency.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
- Created exceptional menu items executed with precision to regularly garner diner praise.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Sous Chef
Eden Alley Cafe
01.2011 - 01.2014
- Created diverse cuisines, including full restaurant, special event, catering and tasting menus.
- Trained numerous kitchen personnel from ground up to take on challenging stations such as Grill and food prep.
- Oversaw kitchen employee scheduling, meeting all coverage needs and avoiding wasted labor.
- Plated food according to restaurant artistic guidelines for attractive presentation.
Education
Associate of Arts - Liberal Arts
JCCC
Lenexa, KS05.2010
High School Diploma - undefined
Shawnee Mission Northwest High School
Shawnee Mission, KS05.2008
Skills
- Cleaning and organization
- Ingredient measurement
- Food plating
- Knife skills
- Hot and cold food preparation
- Staff training
- Vegetable preparation
- High volume production capability
- Cleaning procedures
- Cutting and slicing techniques
- Ingredient mixing
- Food presentation
- Opening and closing duties
- Vegan baking
- Calm under pressure
- Flexible
- Recipe creation
- Inventory management
- Purchasing
- Team training
- Time management
- Relationship building
- Pardot management
- Food serving
Interests
Timeline
Front of House Manager
Aixois Bistro Cafe
01.2021 - Current
Senior Kitchen Manager
Coffee Girls Cafe / Crows Coffee
01.2014 - 01.2021
Sous Chef
Eden Alley Cafe
01.2011 - 01.2014
Associate of Arts - Liberal Arts
JCCC
High School Diploma - undefined
Shawnee Mission Northwest High School