Nicole Kirby

• Manged daily operations, ensuring adherence to company policies and procedures.
• Hired and trained individuals to enhance team knowledge and skills and best practices for operational excellence.
• Analyzed customer feedback to identify areas for service improvement and implement solutions.
• Engaged with suppliers to streamline inventory management processes and reduce lead times.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget implementations, employee evaluations, and contract details.
• Managed daily monies by counting and balancing safes, till, and deposits.

Delivered mail efficiently to assigned rural routes, ensuring timely service for customers.

Followed safety protocols while navigating diverse terrains and weather conditions during deliveries.

Managed daily operations, ensuring adherence to company polices and procedures.

Hired and trained individuals to enhance team knowledge and skills and best practices for operational excellence.

Managed over Cashiers and Deli Associates.

Became Safe Serve Certified for proper Deli operations.

Completed weekly ordering for both Deli and Store side operations . Completed weekly audits on food and bi monthly audits for store side.

Managed daily monies by counting and balancing both safes and tills and daily deposits.

Cooked in Deli when no associate was available. Ran cash registers if no cashier was available.

Opened deli by preparing breakfast and displaying in hot case.

Waited on customers by making their plate with their selected items. Completed sales transactions for the plates ordered.

Cleaned kitchen by washing dishes and sweeping and mopping floors.

Prepared lunch and placed it in the hot bar.

Kept area's cleaned and sanitized.

• Prepared and cooked a variety of menu items efficiently during peak hours.
• Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
• Assisted in training new staff on proper cooking techniques and kitchen protocols.
• Cleaned all kitchen equipment. Fryers, meat slicers, store to ensure food safety compliance.

• Monitored inventory levels and communicated needs for ingredients to minimize shortages.
• Implemented effective portion control methods to reduce food waste while maintaining quality standards.
• Resolved customer inquiries and complaints promptly to ensure satisfaction with dining experience.
• Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
• Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.