Nicole Kittredge
Churubusco,IN
Summary
Detail-oriented office manager with exceptional customer service skills. Proven ability to handle sensitive information while providing administrative support. Committed to enhancing team efficiency and employee onboarding.
Overview
22
22
years of professional experience
Work History
Office Manager
Melissa Satterthwaite State Farm
Fort Wayne, IN
04.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Sales.
- Answered phones and text messages to help customers with questions or policy changes.
Material Control Clerk
Ward Corporation
Fort Wayne, IN
04.2004 - 04.2018
- Back up to Material Control Manager.
- Schedule deliveries with Trucking Companies.
- Generate shipping paperwork in Access data base.
- Modify customer purchase orders according to their request.
- Review daily, and enter labor codes for all hourly employees.
- Verify daily, and enter all labor hours for all hourly employees.
- Set up and create packing slips for outside.
- Interface with customers as required.
- Support the quoting department when necessary.
Education
High School Diploma -
Carroll High School
Fort Wayne, INResident Producer For Property, Casualty And Life -
State Farm
Fort Wayne, INSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Administrative support
- Clerical support
Timeline
Office Manager
Melissa Satterthwaite State Farm
04.2018 - Current
Material Control Clerk
Ward Corporation
04.2004 - 04.2018
High School Diploma -
Carroll High School
Resident Producer For Property, Casualty And Life -
State Farm