Nicole Komarek

.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

• Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
• Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.

• Kept customer areas clean and tidy to maintain professional, hygienic standards.
• Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
• Removed dirt and debris from vehicle and equipment interiors.
• Utilized high-pressure washers to clean vehicles and equipment.
• Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.