Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Krull

Mesa,AZ

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operating Partner

Panera Bread
Mesa, AZ
09.2007 - Current
  • Identified training needs within the organization and developed training plans accordingly.
  • Monitored employee performance against established goals and provided feedback accordingly.
  • Developed and managed processes to ensure the efficient operation of the business.
  • Provided leadership coaching and guidance to team members on best practices for success in their roles.
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Built loyal clientele through friendly interactions and consistent appreciation.

Recreation Supervisor

City Of Mesa Parks and Recreation
Mesa, AZ
06.2000 - 08.2007
  • Ensured facility rules and regulations were enforced throughout all programs and activities.
  • Instructed participants on proper techniques for participating in activities.
  • Monitored participants during recreational activities to ensure safety guidelines were followed.
  • Organized special events such as field trips or guest speakers related to recreational programming.

Server/Bartender

Serrano's Mexican food
Tempe, AZ
03.1998 - 10.2005
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Followed health safety guidelines when preparing and serving food products.
  • Prepared drinks according to standard recipes.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Bachelor of Arts - Recreation Management

Arizona State University
Tempe, AZ
05-2001

Skills

  • Team Development
  • Operational Excellence
  • Customer Relationship Building
  • Company processes and procedures
  • Financial Administration

Certification

  • Serve Safe Manager certificate
  • Title 4 certification card

Timeline

Operating Partner

Panera Bread
09.2007 - Current

Recreation Supervisor

City Of Mesa Parks and Recreation
06.2000 - 08.2007

Server/Bartender

Serrano's Mexican food
03.1998 - 10.2005

Bachelor of Arts - Recreation Management

Arizona State University

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Nicole Krull