Nicole Lamp
Reading
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Server
Anthony's Trattoria
Reading
06.2023 - Current
- Addressed customer inquiries and resolved issues efficiently and professionally.
- Exhibited enthusiasm and expertise regarding restaurant menu and products.
- Demonstrated effective communication abilities
Server
Bixler's Lodge
Reading
01.2016 - 05.2022
- Integrated customer suggestions to refine service quality and diversify menu selections.
- Implemented age verification protocols for alcoholic beverage consumption by checking identification
- Coordinated effective organization of restaurant workflow
Education
Master of Arts - Clinical Counseling
Alvernia University
Reading, Pennsylvania, PA05-2027
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA05-2024
Skills
- Group facilitation
- Therapeutic methods
- Active listening
- Conflict resolution
- Cultural competence
- Professional development
Internships
Gaudenzia-Kindred House (January 2024-June 2024)
-Provided psychosocial support for both members and their children
-Facilitated non-clinical group therapy sessions alongside a clinician
-Facilitated psychoeducational group sessions that focused on communication and boundaries, skills for recovery and relapse, emotional regulation and coping strategies, and identifying support systems
-Facilitated and noted feelings check-in group
-Provided live video sessions of narcotics anonymous groups and led group discussions regarding the topic
Reading Hospital Shadowing Program (October 2019-April 2020)
-Observed clinical rounds and consultations of patients presenting with various conditions including trauma injuries, substance use disorders, and mental health disorders.
- Attended meetings about patient care and future action plans.
- Observed medical staff provide patient care.
Certification
Trauma Focused-Cognitive Behavioral Therapy Certification
Affiliations
Mental Health Awareness for Athletes (Sept. 18th 2025)
-Provided emotional and psychosocial support for athletes struggling with academic and athletic burnout
-Ensured a safe and welcoming environment
-Adhered and maintained confidentiality of athletes
-Provided mindfulness based techniques for daily use
-Provided mental health awareness resources and hotlines
-Provided emotional and psychosocial support for athletes struggling with academic and athletic burnout
-Ensured a safe and welcoming environment
-Adhered and maintained confidentiality of athletes
-Provided mindfulness based techniques for daily use
-Provided mental health awareness resources and hotlines
Timeline
Server
Anthony's Trattoria
06.2023 - Current
Server
Bixler's Lodge
01.2016 - 05.2022
Master of Arts - Clinical Counseling
Alvernia University
Bachelor of Science - Psychology
West Chester University of Pennsylvania