Nicole Leiva
Levittown,PA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
19
19
years of professional experience
Work History
Paraeducator, Special Education
ESS
Bristol, PA
09.2021 - Current
- Developed instructional materials that met the unique needs of each student's learning style.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Adapted instructional techniques to appropriate ages and skill levels of supervised students.
- Assisted in developing behavior management plans that addressed the specific needs of each student.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
Clinical Medical Assistant Supervisor
Jefferson Healthcare Center
Yardley, PA
01.2011 - 11.2018
- Established goals for team members to meet productivity targets.
- Assisted with hiring and training of new employees for the clinic's medical assistant team.
- Evaluated individual performance through observation and feedback sessions.
- Maintained records management system to process personnel information and produce reports.
- Explained policies, procedures and services to patients.
- Created a positive work environment that encouraged collaboration among staff members.
- Maintained accurate records of employee attendance and performance reviews.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Daycare Assistant Teacher
The Gingerbread House Daycare
Fairless Hills, PA
08.2004 - 12.2010
- Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
- Assisted in developing and implementing age-appropriate activities for children to learn new skills.
- Developed and enforced positive strategies to encourage good behavior.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintained daily records of attendance, activities, meals served and medications administered.
- Related well to parents and kept each informed about new daycare activities or behavioral concerns.
Education
Certificate - Medical Assisting
Pennco Tech
Bristol, PA12-2010
Skills
- Data Collection
- Literacy Support
- Emotional Support
- Classroom Support
- Proficient With [Technology]
Timeline
Paraeducator, Special Education
ESS
09.2021 - Current
Clinical Medical Assistant Supervisor
Jefferson Healthcare Center
01.2011 - 11.2018
Daycare Assistant Teacher
The Gingerbread House Daycare
08.2004 - 12.2010
Certificate - Medical Assisting
Pennco Tech
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