Nicole Licht
Medical Assistant
Eau Claire,WI
Summary
Committed Healthcare professional offering over 13 years of proven superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes. Positive and upbeat with excellent communication and leadership skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
HSHS Sacred Heart Hospital/Prevea
2016.05 - Current
- Efficiently work within a multi specialty hospital and clinic setting to include Heart and Vascular, Nephrology, and Infectious Disease.
- Provide a first impression to patients, coworkers, and external acquaintances through proper communication and professional etiquette from their entrance to exit.
- Perform medical records management and disbursement, including filing, organizing and scanning documents and completing patient forms.
- Verifying patient insurance coverage, collecting required co-payments, and obtaining insurance prior authorizations for procedures.
- Obtain patient vitals, medical history, medication information, symptoms, and allergies and addressing patient needs during visits.
- Enhance clinic efficiency and patient care by performing wound care, specimen collection, phlebotomy and diagnostic tests.
- Collaborate with multidisciplinary healthcare teams to provide coordinated care plans for patients.
- Contribute to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Manage and order medical supplies, maintain exam rooms and equipment for clinic operations.
- Orientate, train and lead new staff on proper procedures and policies.
Medical Assistant - Cardiology
Marshfield Clinic
2010.04 - 2016.05
- Enhanced clinic efficiency by maintaining a providers schedule.
- Roomed patients, obtained vitals and took patient concerns and questions in preparation for the physician.
- Completed cardiac diagnostic procedures including EKGs, event monitors, and stress tests.
- Provided patient education on treatment and procedures to improve patient experiences.
Daycare Owner/Operator
Self-employed
2002.06 - 2009.10
- Ensured a safe and developmental and nurturing environment for children with appropriate curriculum and safety standards.
- Managed financial aspects of the daycare business.
- Maintained compliance with state licensing requirements.
Education
Medical Assistant -
Globe University
Eau Claire, WI03.2010
Skills
- Privacy, Confidentiality and Medical Records Management
- Patient Scheduling and Care Coordination
- Clinical Documentation and Assessments
- Medical office Procedures, Equipment Operation, Wound Care Assistance, Sterile Technique
- Healthcare Coding and Insurance Authorization
- Patient Education and Management
- Inventory and Supply Management
- Teamwork and Collaboration
- Skillset and Knowledge of Multiple Specialty Departments
Accomplishments
- Leadership Award 12/2023, 1/2023
- Recognized for outstanding patient care.
- Site go-to person for multiple specialty departments
- Super User for Electronic Medical Record - EPIC
Certification
- Registered Medical Assistant
- Basic Adult/Child Life Support
Community Involvement
The Community Table - Volunteer
American Heart Association - Team Leader
Timeline
Registered Medical Assistant
HSHS Sacred Heart Hospital/Prevea
2016.05 - Current
Medical Assistant - Cardiology
Marshfield Clinic
2010.04 - 2016.05
Daycare Owner/Operator
Self-employed
2002.06 - 2009.10
Medical Assistant -
Globe University
- Registered Medical Assistant
- Basic Life Support
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