Nicole Maccarone
Beachwood
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Key Holder/Froster
Nothing Bundt Cakes
11.2023 - Current
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Worked flexible hours across evenings, weekend, and holiday shifts.
- Frosted, decorated, and packaged cakes as per brand standards.
EVS Housekeeping
Community Medical Center
01.2023 - Current
- Clean and disinfect patient rooms, bathrooms, and other facilities promptly.
- Trash removal, sweeping, dusting, and floor mopping.
- Maintaining supplies and chemical stock.
Customer Service Representative
ShopRite of Fischer Blvd.
01.2018 - 01.2022
- Answered customers' questions.
- Returns and Reclamation of goods.
- Collected money from the cashier's till.
- Counted safe, money drawer, and register tills.
Cashier
Lowes
01.2018 - 12.2018
- Provide excellent quality customer service.
- Money transactions.
- Scanned goods and collected payments.
Cashier
ShopRite of Fischer Blvd.
01.2017 - 01.2018
- Provide excellent quality customer service.
- Money transactions.
- Scanned goods and collected payments.
Education
Bachelor of Arts - Criminal Justice
Stockton University
Galloway, NJ06.2025
A.A. - Liberal Arts
Ocean County College
01.2022
Design and Visual Communications
Ocean County Vocational Technical School
01.2017
Skills
- Collaborative
- Computer Literacy
- Customer service
- Well Organized
- Strong Communication
- Attention to Detail
- Active Listening
- Workplace safety
- Time Management
- Inventory monitoring
Timeline
Key Holder/Froster
Nothing Bundt Cakes
11.2023 - Current
EVS Housekeeping
Community Medical Center
01.2023 - Current
Customer Service Representative
ShopRite of Fischer Blvd.
01.2018 - 01.2022
Cashier
Lowes
01.2018 - 12.2018
Cashier
ShopRite of Fischer Blvd.
01.2017 - 01.2018
A.A. - Liberal Arts
Ocean County College
Design and Visual Communications
Ocean County Vocational Technical School
Bachelor of Arts - Criminal Justice
Stockton University
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