Nicole Magana
Fort Worth
Summary
Innovative Ecommerce Manager with a proven track record at Tom Thumb, excelling in product management and customer relations. Spearheaded the inventory control processes that enhanced order fulfillment and fostered brand loyalty. Able to analyze sales trends to drive growth, while effectively training staff to elevate performance in competitive markets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ecommerce Manager
Tom Thumb
04.2020 - Current
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Established a thorough relationship with customers to promote products and interact with customers in real-time, driving brand loyalty.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or personnel.
Education
No Degree - Art Education
The University of Texas At Arlington
Arlington, TX05-2024
Skills
- Product management
- Order fulfillment
- Competitor analysis
- Staff training and development
- Customer service
Accomplishments
Part of the #1 selling D1 store
Certification
Management Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ecommerce Manager
Tom Thumb
04.2020 - Current
No Degree - Art Education
The University of Texas At Arlington
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