Results-oriented Pastry Sous Chef skilled in overseeing high-quality chocolate production and mentoring team members. Expertise in developing strategic production schedules and training and working together with staff to enhance productivity and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Partner/Pastry Sous Chef
Coastal Mist Fine Chocolates And Desserts
Bandon, OR
09.2008 - Current
Oversee daily operations ensuring high-quality standards in chocolate production.
Develop and implement strategic marketing initiatives to enhance brand visibility.
Mentor team members on best practices for dessert preparation and customer service.
Cultivated relationships with suppliers to ensure timely delivery of high-quality ingredients.
Facilitated training sessions for staff to improve skills and enhance overall customer experience.
Speak with peers to verify task completion, meeting tight deadlines, and schedules.
Lead team members in new product development
Collaborate with colleagues and support staff to maximize team efficiency.
Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Supervise pastry production to ensure high-quality standards and consistency across all offerings
Collaborate with executive chef to plan seasonal menus and incorporate local ingredients.
Develop custom dessert options for clients with dietary restrictions or preferences, resulting in increased customer satisfaction.
Consistently meet production deadlines by efficiently prioritizing tasks in a fast-paced environment.