Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Malloy

Bandon,OR

Summary

Results-oriented Pastry Sous Chef skilled in overseeing high-quality chocolate production and mentoring team members. Expertise in developing strategic production schedules and training and working together with staff to enhance productivity and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Partner/Pastry Sous Chef

Coastal Mist Fine Chocolates And Desserts
Bandon, OR
09.2008 - Current
  • Oversee daily operations ensuring high-quality standards in chocolate production.
  • Develop and implement strategic marketing initiatives to enhance brand visibility.
  • Mentor team members on best practices for dessert preparation and customer service.
  • Cultivated relationships with suppliers to ensure timely delivery of high-quality ingredients.
  • Facilitated training sessions for staff to improve skills and enhance overall customer experience.
  • Speak with peers to verify task completion, meeting tight deadlines, and schedules.
  • Lead team members in new product development
  • Collaborate with colleagues and support staff to maximize team efficiency.
  • Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Supervise pastry production to ensure high-quality standards and consistency across all offerings
  • Collaborate with executive chef to plan seasonal menus and incorporate local ingredients.
  • Develop custom dessert options for clients with dietary restrictions or preferences, resulting in increased customer satisfaction.
  • Consistently meet production deadlines by efficiently prioritizing tasks in a fast-paced environment.

Education

High School Diploma -

Timberlake High School
Spirit Lake, ID

Skills

  • Effective communication
  • Group leadership
  • Collaborative approach
  • Strategic planning
  • Personable and friendly
  • Building relationships
  • Work under pressure
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Reliability

Timeline

Partner/Pastry Sous Chef

Coastal Mist Fine Chocolates And Desserts
09.2008 - Current

High School Diploma -

Timberlake High School