Summary
Skills
Technology Tools
Operations Office Management
Sales
Inventory
Work History
Education
Extracurricular Activities
Work Preference
Websites
web
NICOLE MARCONE
Open To Work

NICOLE MARCONE

Greater Boston Area,MA

Summary

Operations leader with 8+ years of experience driving process optimization, inventory control, and business performance in high-volume, luxury retail environments. Proven track record of improving operational efficiency, reducing shrink, and increasing revenue through data-driven decision-making and team leadership. Highly organized and adaptable, with a passion for bringing order to chaos and excelling in dynamic, ever-changing settings. Recognized as a regional operations resource, leading on boarding, training, and execution of standardized processes

across locations. Known for building scalable systems, improving productivity, and delivering measurable results in fast-paced, complex environments.

Skills

  • Retail sales strategies
  • Customer engagement
  • Sales performance analysis
  • Point of sale systems
  • mPOS technology
  • Inventory management
  • Sales data management
  • E-commerce solutions
  • KPI management
  • P&L management
  • Health compliance
  • Dayforce, Workday
  • SAP software
  • Microsoft Office
  • P&L management

Technology Tools

Dayforce, SAP Systems, Cognitive OPs, Radio Frequency (RF) equipment, Adyen, Aptos Retail ONE, mPOS, MicroStrategy, Workday, Clientbook, Oracle, Google Cloud/Drive, Microsoft Office

Operations Office Management

  • Managed payroll and workforce planning to align with business demand
  • Collaborated cross-functionally to support inventory planning, allocation, and operational execution
  • Maintained high operational compliance through standardized procedures and team accountability
  • Implemented process improvements that reduced operational risk and improved overall performance
  • Monitored and improved key operational KPIs including inventory accuracy, shrink, and sales productivity

Sales

  • Helped elevate $14M luxury store ranking to #12 out of 300 locations through operational improvements and team alignment.
  • Cultivated relationships with international clients, generating $100k in incremental sales and helping exceed sales plan by 8.3%.
  • Achieved year-to-date sales plan performance in an $8M+ revenue volume store.
  • Analyzes and monitors individual store stock productivity driving optimal operations via scheduling and organizing teams to deliver exceptional client experience in both front and back of house.

Inventory

  • Collaborated cross-functionally to support inventory planning, allocation, and operational execution
  • Maintained high operational compliance through standardized procedures and team accountability
  • Implemented process improvements that reduced operational risk and improved overall performance
  • Monitored and improved key operational KPIs including inventory accuracy, shrink, and sales productivity

Work History

Assistant Store Manager

Michael Kors
WRENTHAM, Massachusetts
01.2020 - 02.2026
  • Elevated $14M luxury store ranking to #12 out of 300 locations, contributing to overall brand performance.
  • Recognized for cultivating international bulk buyer relationships which resulted in $100K+ in sales and store exceeding sales plan by 8.3%.
  • Achieved year-to-date plan percentage at $8M+ volume by enhancing key performance indicators, directly impacting sales outcomes.
  • Analyzed and monitored store stock productivity to optimize operations through effective scheduling and team organization, enhancing client experience in front and back of house; developed strategic sales plan using business analytics to ensure operational excellence; trained and motivated team to maximize sales productivity and meet objectives.

Stock Manager

Michael Kors Outlet
01.2018 - 01.2020
  • Reduced luxury store inventory shrink percentage from 0.4% to 0.2% through effective loss prevention strategies.
  • Trained team on inventory management techniques, enhancing overall stock accuracy.
  • Managed district inventory, ensuring accurate product receiving, movement, and stock levels.

Assistant Store Manager

Tory Burch
Burlington
01.2016 - 01.2018

Operations Coordinator

Tory Burch
Burlington
01.2015 - 01.2016

Education

Bachelor of Arts - General Studies

University of Southern New Hampshire
Hooksett, NH

University of New Hampshire
Durham, NH

Extracurricular Activities

Alpha Phi Sorority, Director of Campus Activities

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Operations CoordinatorRetail Operations ManagerLoss Prevention Field AgentOperations Manager

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Greater Boston Area, MA
Open to relocation: No

Salary Range

$60000/yr - $108000/yr

Important To Me

Healthcare benefitsPaid time offPaid sick leaveCareer advancementWork-life balanceCompany Culture

Websites

Similar Profiles

CREATE PROFILE
NICOLE MARCONE