Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Cole

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable employee seeking Veterinary Assistant or Veterinary Technician position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Veterinary Assistant or Veterinary Technician position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Cashier

Marinas Pizza And Pasta
06.2023 - Current
  • Enhanced guest satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted guests with inquiries and provided exceptional service, resulting in positive feedback from guests.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked restaurant environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Burger 21
07.2022 - 05.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced guest satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Cashier

Marinas Pizza And Pasta
01.2021 - 07.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced guest satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved guest complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular guests, offering personalized service that fostered brand loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Crew Member

McDonald's
10.2020 - 03.2021
  • Improved guest satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Home Education Diploma - General Education

Home School
Home
12.2023

Skills

  • Customer Assistance
  • Payment Collection
  • Product Restocking
  • Drawer Balancing
  • Inventory Control
  • Issue Resolution
  • Cleaning and Sanitizing
  • Product Knowledge
  • Loyalty Program Promotion
  • POS Systems
  • Organizational Abilities
  • Customer Relations

Timeline

Cashier

Marinas Pizza And Pasta
06.2023 - Current

Cashier

Burger 21
07.2022 - 05.2023

Cashier

Marinas Pizza And Pasta
01.2021 - 07.2022

Crew Member

McDonald's
10.2020 - 03.2021

Home Education Diploma - General Education

Home School

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Marissa Cole