Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Nicole Marquez

Racine,WI

Summary

Accomplished Director of Billing Office at GI Associates, LLC, I spearheaded team transformations, enhancing collaboration and establishing a continuous improvement culture. Expert in strategic planning and people management, significantly contributed to staff development and operational excellence. My leadership ensured effective hiring, retention, and vendor management, aligning with key employer-desired skills.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Director of Billing Office

GI Associates, LLC
02.1987 - 09.2024
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Assisted in recruiting, hiring and training of team members.
  • Managed 30+ employees

Education

High School Diploma -

Park High School
Racine WI
05.1984

Skills

    Strategic Planning

    Verbal and written communication

    People Management

    Operations Management

    Project Management

    Team Management

    Strategies and goals

    Staff Management

    Staff Development

    Issues Resolution

    Contract and Vendor Management

    Hiring and Retention

Certification

Certified Professional Gastroenterology Coder originally through PACHS and now through QPro since QPro bought out PACHS.

Additional Information

I have great knowledge of all positions within the Billing office such as Insurance verification, precertification, posting charges, using CPT & ICD-10 codes, and posting payments. Follow up work with the insurance companies ensuring we were paid based on our insurance contracts. Using all insurance portals such as ForwardHealth, UHC & Availity. Discussing financial situations with our patients and setting up payment plans.


I have used AthenaPractice also known as Centricity or CPS, Quickbooks online and desktop versions, Bill.com for accounts payable along with Outlook, SharePoint and OneNote.

Timeline

Director of Billing Office

GI Associates, LLC
02.1987 - 09.2024

High School Diploma -

Park High School

Certified Professional Gastroenterology Coder originally through PACHS and now through QPro since QPro bought out PACHS.

Nicole Marquez