Accomplished Director of Billing Office at GI Associates, LLC, I spearheaded team transformations, enhancing collaboration and establishing a continuous improvement culture. Expert in strategic planning and people management, significantly contributed to staff development and operational excellence. My leadership ensured effective hiring, retention, and vendor management, aligning with key employer-desired skills.
Strategic Planning
Verbal and written communication
People Management
Operations Management
Project Management
Team Management
Strategies and goals
Staff Management
Staff Development
Issues Resolution
Contract and Vendor Management
Hiring and Retention
Certified Professional Gastroenterology Coder originally through PACHS and now through QPro since QPro bought out PACHS.
I have great knowledge of all positions within the Billing office such as Insurance verification, precertification, posting charges, using CPT & ICD-10 codes, and posting payments. Follow up work with the insurance companies ensuring we were paid based on our insurance contracts. Using all insurance portals such as ForwardHealth, UHC & Availity. Discussing financial situations with our patients and setting up payment plans.
I have used AthenaPractice also known as Centricity or CPS, Quickbooks online and desktop versions, Bill.com for accounts payable along with Outlook, SharePoint and OneNote.
Certified Professional Gastroenterology Coder originally through PACHS and now through QPro since QPro bought out PACHS.