Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Nicole McCollum

Reno

Summary

Director of Operations with a strong work ethic and a passion for creativity, successfully founded and grew Little Paint Leather LLC. Expert in product development and social media management, achieving a following of 130,000. Proven track record in quality assurance and exceptional customer service, driving brand recognition and sales growth.

Overview

13
13
years of professional experience

Work History

Director of Operations

Little Paint Leather LLC
Reno, NV
07.2013 - Current

Little Paint Leather LLC is my own company that I created and have been running since 2013. I design, create and market a variety of leather products for horses, dogs and people. I have a huge passion for creativity and working with my hands. I have a passion for the social media and website aspects of this job as well. I have amassed a collective following of 130,00 people across social media platforms and continue to grow my customer base every day.

Here is a breakdown of the duties I preform as the Director of Operations:

  • Worked with raw materials to develop and complete commercially viable products.
  • Provided exceptional customer service, resolving any issues promptly and effectively.
  • Managed day to day shipping of products all across the United States and multiple countries.
  • Developed targeted social media content to drive sales and create brand recognition.
  • Managed website updates, design, and implemented SEO practices.
  • Coordinated with vendors to negotiate contracts, ensuring cost-effective procurement strategies.
  • Analyzed operational data to identify trends and inform strategic decision-making.
  • Monitored budget and utilized operational resources.
  • Managed day to day production activities in accordance with business objectives.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Observed quality assurance measures to avoid potential lawsuits from consumers.

Education

High School Diploma -

Silver State High School
Carson City, NV

Skills

  • Quality assurance
  • Customer service
  • Strong work ethic
  • Attention to detail
  • Excellent multitasking
  • Inventory management
  • Business marketing
  • Product development
  • Product assembly
  • Shipment preparation
  • Business management
  • Social media management

Interests

  • Dog sports
  • Horseback riding
  • Animal care

Timeline

Director of Operations

Little Paint Leather LLC
07.2013 - Current

High School Diploma -

Silver State High School