Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole McGlone

Wantagh,NY

Summary

Dedicated nursing student exhibiting strong multitasking capabilities and teamwork proficiency, contributing a warm and friendly attitude. Demonstrates outstanding educational qualifications, practical patient care experience, and proficiency in empathetic communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

ShopRite
Bethpage, New York
10.2018 - Current
  • Assisted customers with product inquiries to enhance satisfaction and address service-related issues.
  • Resolved customer complaints with empathy, ensuring effective solutions and fostering loyalty.
  • Trained new staff on customer service protocols and store policies.
  • Provided timely customer service to effectively resolve complaints and improve overall customer experience.
  • Processed transactions accurately and efficiently at the checkout.

Bookkeeper

Chevrolet
Huntington, New York
06.2017 - 08.2017
  • Processed and maintained invoices, deposits, and money logs to ensure accurate financial tracking
  • Reconciled financial records and resolved discrepancies to uphold data integrity
  • Assisted in preparing financial reports for management review to support informed decision-making.

Education

Some College (No Degree) - Nursing

Molloy University
Rockville Centre, NY
04-2026

Skills

  • Customer service
  • Effective communication
  • Problem resolution
  • Conflict resolution
  • Time management
  • Team collaboration
  • Patient care

Certification

  • Skin Cancer Educator
  • Stop The Bleed
  • Naloxone use and administration

Timeline

Customer Service Representative

ShopRite
10.2018 - Current

Bookkeeper

Chevrolet
06.2017 - 08.2017

Some College (No Degree) - Nursing

Molloy University
Nicole McGlone