Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Mejorada

Chicago,IL

Summary

Compassionate and collaborative leader with a dedication to empower people.

Overview

10
10
years of professional experience

Work History

Server

Barrio
06.2022 - Current
  • Served food and beverages promptly with focused attention to guest needs in fast-paced & loud environment
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Created positive, fun, and fine dining experiences for all guests
  • Resolved guest complaints promptly and professionally
  • Maintained and shared food and drink knowledge

Manager, Shift-Lead, Barista

Wake n' Bakery
04.2021 - 09.2022
  • Welcomed and served 100+ guests every shift; assisting with coffee, tea, lemonade, and pastry orders
  • Educated customers on cannabis
  • Addressed guest requests or complaints promptly & professionally
  • Maintained safe and healthy work environment for customers and employees
  • Handled and counted money for store; making deposits
  • Cultivated warm and fun environment for customers and employees
  • Created new drinks and pastry ideas for store
  • Worked a variety of events; including: tattoo convention, pride fest, market days, pride in the park

Front of House Team Member

Time Out Market
05.2021 - 10.2021
    • Welcomed and served 50+ guests every shift; assisting with food orders; attentive to food allergies
    • Addressed guest requests or complaints
    • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards

Host and Carry-Out

Lettuce Entertain You, RPM Italian
10.2018 - 04.2021
  • Greeted and seated guests
  • Addressed guest requests or complaints promptly & professionally
  • Scheduled reservations and planned seating arrangements
  • Worked with kitchen staff for carry out orders; handled food
  • Supported servers, food runners, and bussers
  • Assisted managers with quickly resolving service and food-related issues
  • Answered phone calls to take orders, give information and document reservations

Head of Creativity

Love Your Melon, DePaul University Chapter
09.2018 - 06.2019
  • Coordinated projects for the DePaul University crew
  • Worked closely and coordinated with LYM crews on other campuses
  • Created posters, signs, and table presentations for both on campus and off campus events
  • Curated and edited songs and videos

Manager, Lifeguard, Cashier, Swim Instructor

Deerfield Park District
05.2013 - 09.2018
    • Ensured safety of patrons and staff
    • Supervised and trained employees in CPR & First Aid
    • Managed and created work schedules for employees
    • Interacted with patrons for any needs or concerns
    • Cross-trained existing employees to maximize team agility and performance
    • Improved safety procedures to create safe working conditions for workers

Front Desk Receptionist

School of, University of Denver
09.2016 - 11.2016
  • Gave campus and building information and direction to students and guests
  • Aided department in everyday tasks including answering phones, organizing paperwork, guiding guests
  • Scheduled, coordinated and confirmed appointments and meetings
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization

Education

Bachelor of Arts - Psychology & Human Development, Studio Art

DePaul University
Chicago, IL
03.2023

University of Denver
Denver, CO

Ohio University
Athens, OH

Skills

  • Proficient in Bisaya, Tagalog, and Spanish
  • Great ability to adapt
  • Trained and certified in CPR and First Aid
  • Highly empathetic and a passion for mental health
  • Creative; Organized; Thorough
  • Customer service; Hospitality; Conflict Management; Logical reasoning
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Proficient in Adobe Photoshop and Adobe Illustrator
  • Allergy Management

Timeline

Server

Barrio
06.2022 - Current

Front of House Team Member

Time Out Market
05.2021 - 10.2021

Manager, Shift-Lead, Barista

Wake n' Bakery
04.2021 - 09.2022

Host and Carry-Out

Lettuce Entertain You, RPM Italian
10.2018 - 04.2021

Head of Creativity

Love Your Melon, DePaul University Chapter
09.2018 - 06.2019

Front Desk Receptionist

School of, University of Denver
09.2016 - 11.2016

Manager, Lifeguard, Cashier, Swim Instructor

Deerfield Park District
05.2013 - 09.2018

Bachelor of Arts - Psychology & Human Development, Studio Art

DePaul University

University of Denver

Ohio University
Nicole Mejorada