Nicole Miller
Canal Winchester,OH
Summary
Detail-oriented, certified pharmacy technician with 15 years of experience in high-volume retail and independent pharmacy settings. Skilled in prescription processing, insurance coordination, inventory management, and patient communication. Proficient at using multiple pharmacy management systems, including Intercom Plus and Rx30. Recognized for delivering exceptional customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
MedCentric Pharmacy
Reynoldsburg, Ohio
06.2022 - Current
- Work independently to process prescriptions accurately and efficiently.
- Fill prescriptions according to safety and regulatory standards.
- Manage and track inventory to ensure proper stock levels.
- Operate the pharmacy software system, RX30.
Sr. Certified Pharmacy Technician
Walgreen's Pharmacy
Blacklick, Ohio
04.2009 - 10.2021
- Processed and verified prescriptions in a high-volume retail setting.
- Assisted patients with insurance billing and claim resolution.
- Maintained pharmacy inventory, and handled controlled substances in compliance with regulations.
- Operated Intercom Plus pharmacy management systems.
- Recipient of the 2016 Customer Care Award, Pharmacy District winner.
Education
Pharmacy Tech Certification
Columbus State Community College
Columbus, OH01-2009
Skills
- Prescription processing
- Inventory management
- Pharmacy software operation
- Claim resolution
- Patient support and communication
- Customer relationship management
Certification
- PTCB Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
MedCentric Pharmacy
06.2022 - Current
Sr. Certified Pharmacy Technician
Walgreen's Pharmacy
04.2009 - 10.2021
Pharmacy Tech Certification
Columbus State Community College
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