Nicole Milliman
New Iberia,LA
Summary
Organized administrative professional experienced in records management, data entry, and document preparation. Streamlined office operations while supporting families during challenging times. Demonstrates strong customer relations skills and resilience in fast-paced environments. Executes clerical tasks accurately and on time, both independently and collaboratively.
Overview
12
12
years of professional experience
Work History
Secretary
The Bridge Cemetery L.L.C.
New Iberia, Louisiana
01.2019 - 06.2026
- Answered incoming phone calls, responded to inquiries and transferred calls.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Managed daily office operations and maintained an efficient workflow.
- Organized and maintained confidential records and files with precision.
- Maintained filing systems for confidential documents and organized files for quick retrieval of information.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Assisted with accounts receivable and accounts payable functions.
- Communicated effectively with families to provide support and information.
- Assisted in the preparation of documentation for funerals and memorial services.
- Anticipated leadership needs by preparing records, reports, and correspondence to support operational efficiency.
- Compiled data from various sources into concise reports for management to aid in decision-making.
Office Manager
Longhorn Leasing L.L.C.
New Iberia, Louisiana
02.2014 - 06.2026
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and ordered supplies to maintain optimal stock levels.
- Maintained organized filing system for records and correspondence, facilitating easy access.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Office Assistant
Dr. Padumane Lakshmiprasad , Dr. Firooz Jalili
Lafayette, La.
05.2014 - 07.2016
- Scheduled appointments for clients using advanced scheduling software.
- Communicated with clients to confirm and reschedule appointments.
- Coordinated with healthcare providers to ensure appointment availability.
- Handled inquiries and resolved scheduling conflicts promptly.
- Maintained accurate records of patient appointments in the computer system.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Supported management by completing additional tasks on request.
- Initiated career as file clerk to support document management.
- Organized and filed documents according to established procedures.
- Performed data entry tasks related to filing activities.
- Maintained records of filing activities, including document tracking and storage locations.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Restocked units frequently with necessary medical supplies.
Education
GED -
New Iberia Senior High School
New Iberia, LA06-1989
Skills
- Accounts receivable
- Payables management
- Invoice processing
- Bookkeeping practices
- Reconciliation management
- Financial systems
- Document management
- Data entry
- Microsoft Office
- Records administration
- Office correspondence
- Office coordination
- Problem solving
- Customer communication
- Document creation
Timeline
Secretary
The Bridge Cemetery L.L.C.
01.2019 - 06.2026
Office Assistant
Dr. Padumane Lakshmiprasad , Dr. Firooz Jalili
05.2014 - 07.2016
Office Manager
Longhorn Leasing L.L.C.
02.2014 - 06.2026
GED -
New Iberia Senior High School