Nicole Morrow
Saint Clair Shores,MI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
31
31
years of professional experience
Work History
Certified Medical Assistant
Henry Ford Health System
04.1994 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Education
Certification - Medical Assistant
AAMA
Skills
- Patient documentation
- Basic life support
- Time management
- Patient care
- HIPAA compliance
- Specimens collection and processing
- Patient scheduling
- Patient assessments
- Injection administration
- Medical terminology
- Medical billing and coding
- Telephone etiquette
Accomplishments
Employee Of The Year - 2020
- Recognized for outstanding dedication to patient care.
Honey Bee Award - nomination x 2
Timeline
Certified Medical Assistant
Henry Ford Health System
04.1994 - Current
Certification - Medical Assistant
AAMA
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