Nicole Nelson
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Also reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Security Supervisor
Inter-Con Security Systems Inc.
05.2024 - Current
- Screened vendors and contractors before granting access to restricted areas within hanger building.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
Army Soldier
SC National Guard
02.2021 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
Warehouse Packer
Amazon
09.2023 - 05.2024
- Reviewed orders to verify products met specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Created shipping labels to complete daily order processing.
- Packed, weighed and shipped items per customer specifications.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Valet Supervisor
Ameri Park
12.2021 - 04.2024
- Answered guest's questions about property amenities and services.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Inspected vehicles to verify condition ahead of customer returns.
- Built positive customer rapport for courteous, friendly and professional service.
- Logged and documented parked vehicle details for accurate records.
- Provided punctual, polite valet services to uphold professional standards.
Education
GED -
South Carolina Youth Challenge Academy
Columbia, SC10-2020
Skills
- Employee schedule coordination
- Company risk mitigation
- Security team management
- CCTV experience
- Performance assessment
- Safety and security procedures
- Interpersonal communication
- Public speaking
- Microsoft office
- Problem-solving
- Relationship building
- Data entry
Timeline
Security Supervisor
Inter-Con Security Systems Inc.
05.2024 - Current
Warehouse Packer
Amazon
09.2023 - 05.2024
Valet Supervisor
Ameri Park
12.2021 - 04.2024
Army Soldier
SC National Guard
02.2021 - Current
GED -
South Carolina Youth Challenge Academy
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