Yolanda Johnson
Miami,FL
Summary
Experienced Security Supervisor with background in a variety of security settings. Strengths include development and implementation of security policies, procedures, and protocols to ensure safety. Skilled in teamwork, communication, problem-solving, and crisis management. Previous work involvement resulted in improved overall safety measures and decreased incidents.
Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity.
Overview
23
23
years of professional experience
Work History
Security Supervisor
Doyle Security
Miami, FL
08.2021 - Current
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Recorded required data for incident reports and files.
- Coordinated with law enforcement and emergency responders during security incidents.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created and rolled out budget for security department.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Ensured all security equipment was maintained and fully operational.
- Evaluated performance of security staff and provided constructive feedback.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Supervised property entrances and exits and monitored employee safety.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
- Monitored and authorized employee and guest access to guard against theft.
- Managed budget for security operations, ensuring effective allocation of resources.
- Monitored security operations to ensure compliance with established procedures and standards.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Performed regular risk assessments to identify vulnerabilities and recommend improvements.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Led training sessions for security staff on best practices and emergency response protocols.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Held routine and surprise drills to keep help security team members practice response plans.
- Led security team and contributed to on-call shifts.
- Maintained accurate records of security incidents and responses for compliance purposes.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Developed and implemented training procedures for newly hired personnel.
- Managed scheduling and deployment of security personnel across various shifts.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Recommended equipment and services to improve facility and network security.
- Administered first aid and emergency support as needed during incidents.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Monitored CCTV systems to ensure comprehensive surveillance of the facility.
- Conducted regular security patrols to identify and mitigate potential threats.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Coordinated security efforts for special events and high-profile visits.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Developed and implemented security policies and procedures to enhance safety measures.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Provided security team leadership and contributed to on-call duties.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Conducted investigations into security breaches and prepared detailed reports.
- Investigated security breaches and took appropriate measures to minimize damage.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Facilitated communication between security team and other departments for a cohesive environment.
- Managed access control systems to secure premises and sensitive areas.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Reviewed security practices prior to events and identified potential weaknesses.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Liaised with management to communicate security concerns and provide updates.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Security Officer
US Security Systems & Seed
Miami , FL
06.2015 - 07.2021
- Reported safety hazards for remediation response.
- Documented security-related situations and submitted in-depth reports to superiors.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Maintained high levels of alertness throughout shifts.
- Monitored premises and recorded activity in daily officer reports.
- Responded to alarms and conducted investigations as required.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Adhered to post orders while maintaining a visible presence around the property.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Monitored surveillance cameras and responded to suspicious activity.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Provided escorts for visitors as needed throughout the facility.
- Operated communication systems between officers stationed throughout the facility.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Verified photo IDs and tickets to allow guests passage.
- Checked for safety hazards and took corrective action when necessary.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Observed patrons and customers to quickly address security situations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Searched individuals and baggage for weapons and other prohibited items.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Warned persons of rule infractions or violations and evicted violators from premises.
Security Officer
Allied Universal Security Services
Miami, FL
09.2001 - 06.2015
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Checked for safety hazards and took corrective action when necessary.
- Completed incident reports to record security or loss prevention incidents.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored premises and recorded activity in daily officer reports.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Reported safety hazards for remediation response.
- Performed first aid and CPR when necessary during emergency situations.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Monitored CCTV systems to ensure safety and security of premises.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Patrolled crowds during events to preserve order and promote security.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Responded to alarms and conducted investigations as required.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Enforced access control measures in accordance with established procedures.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Maintained accurate logs of all security related activities.
- Identified suspicious activity to determine appropriate response.
- Searched individuals and baggage for weapons and other prohibited items.
- Guarded restricted areas to prevent unauthorized entry.
- Provided escorts for visitors as needed throughout the facility.
- Operated communication systems between officers stationed throughout the facility.
- Assisted in the development and implementation of security policies and procedures.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Confirmed visitor identification prior to granting entry into the building.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained high levels of alertness throughout shifts.
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated all reported incidents of theft or vandalism on premises.
- Assisted with crowd control during large events held at the facility.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched bags manually to identify prohibited items and contraband.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored security cameras to identify and respond to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Observed patrons and customers to quickly address security situations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Adhered to post orders while maintaining a visible presence around the property.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Completed routine maintenance and repair.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
High School Diploma -
American Academy
Miami, FL04-2001
Some College (No Degree) - Criminal Justice
Miami Dade College
Miami, FLSome College (No Degree) - Elementary Education
Miami Dade College
Miami, FLSkills
- Daily status reports
- CCTV experience
- Employee schedule coordination
- Operational effectiveness
- Staffing and scheduling
- Skilled in conflict resolution
- Security team leadership
- Security team management
- Company risk mitigation
- Access systems and patrol
- Investigative procedures
- Security screening
- Interviews and interrogations
- Daily incident reporting
- AED certified
- Site visits
- Team leadership
- Accounting investigations
- Weapons screening
- Crime prevention
- Alarm monitoring
- Security management
- Security auditing
- Access control
- Security officer training
- Security resource allocation
- Performance assessment
- Security systems expertise
- Security training
- Takedown maneuvers
- Security planning
- Report analysis
- Personnel supervision
- Emergency management
- CCTV monitoring
- Protocol optimization
- Relationship building and management
- Incident investigation
- Compliance management
- Skilled public speaker
- Report generation
- Employee performance evaluation
- Threat assessment
- AED training
- Employee relations
- Safety and security regulations
- Risk analysis
- Physical restraint training
- Surveillance
- Patrol operations
- Residential management
- Policy enforcement
Timeline
Security Supervisor
Doyle Security
08.2021 - Current
Security Officer
US Security Systems & Seed
06.2015 - 07.2021
Security Officer
Allied Universal Security Services
09.2001 - 06.2015
High School Diploma -
American Academy
Some College (No Degree) - Criminal Justice
Miami Dade College
Some College (No Degree) - Elementary Education
Miami Dade College