Nicole Newbauer

• Coordinated office operations to enhance workflow efficiency and support team productivity.
• Managed scheduling and calendar organization for executives, ensuring effective time management.
• Oversaw inventory management and procurement processes, maintaining optimal supply levels.
• Implemented filing systems and document management practices to streamline information retrieval.
• Trained new staff on office procedures, fostering a collaborative team culture.
• Developed and maintained office policies to promote a positive work environment and compliance standards.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Reduced environmental impact by initiating recycling program and promoting paperless processes.
• Implemented comprehensive training program for new hires, improving their integration into team and productivity.

• Prepared and served a variety of alcoholic and non-alcoholic beverages to customers.
• Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
• Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
• Assisted in training new staff on drink preparation techniques and customer engagement strategies.
• Processed cash and credit transactions accurately, ensuring efficient service during peak hours.
• Developed knowledge of drink recipes and menu items to enhance guest experience.
• Collaborated with kitchen staff to coordinate food orders and beverage pairings for guests.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Passed safe serve Nebraska rest and earned certificate