Nicole Nordquist
Santa Maria,CA
Summary
I am a very hardworking, passionate, loyal, and honest person. I enjoy working with both fellow team members and general public. I strive on completing any task that is given to me, in a timely manner. I am very organized and self disciplined.
Overview
5
5
years of professional experience
Work History
Receptionist
Vilma Sams DDS
08.2019 - 08.2023
- Greet patients as they come into the office.
- Answer patients questions.
- Schedule appointments
- Confirm upcoming appointments and recalls.
- Take and process payments.
- Verify patients insurance benefits.
- Scan patient chart documents.
- Fill in cancellations and no-shows.
- Safeguard patient privacy and confidentiality.
- Maintain a professional reception area.
- Sterilizing dental tools and equipment.
- Follow up on Insurance claims.
- Check and respond to voicemails and text messages.
- Create and send preauthorization letters to insurances and patients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, faxing documents and maintaining office supplies.
Service Cashier/File Clerk
Santa Maria Chrysler Jeep Dodge Ram
08.2018 - 07.2019
- Review Repair Orders before customers pick up vehicle. Correct any errors as needed
- Quality control check repair orders looking for inspection sheets for proper signatures and documentation
- Build and submit service contracts as needed. Call dealer connect if there is a problem with no being able to build the contract.
- Submit oil claims. Call dealer connect if any problems come up with claims.
- Journal entries for oil changes and Internal.
- Answer service calls. Review messages throughout the day.
- Call WEX for payment on certain repair orders.
- Close customer pay repair orders throughout the day.
- Prepare new vehicle prep packages
- Create purchase orders
- Call or email Enterprise for rental invoices
- Balance and prepare deposit at the end of the day
- Scan and File repair orders and search for repair orders and car deals as needed
- Help service advisors fax CNA payments and follow up with the business office for payments received.
- Charge out customers and bring out their vehicles.
- Take company bank deposit to bank daily.
Education
High School Diploma -
Ernest Righetti High School
Santa Maria, CA06.1996
Skills
- Appointment Scheduling
- Mail distribution
- Meeting Preparation
- Courteous and Professional
- Honest and Dependable
- Greet and Assist Visitors
- Answer and direct phone calls
- Maintain office supplies
Timeline
Receptionist
Vilma Sams DDS
08.2019 - 08.2023
Service Cashier/File Clerk
Santa Maria Chrysler Jeep Dodge Ram
08.2018 - 07.2019
High School Diploma -
Ernest Righetti High School
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