Nicole Oberti
Hallandale,Florida
Summary
Dependable coordinator/employee that provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage priorities and meet deadlines. Creative problem solver with analytical and critical thinking capabilities. Hardworking and passionate with strong organizational skills. Eager to help customers, patients and/or fellow coworkers with necessary needs and assistance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pre-Operative Coordinator
Elite Plastic Surgery
02.2016 - 10.2022
- Worked diligently in patient care by efficiently coordinating medical services and proactively maintained communication between healthcare providers and patients.
- Ensured accurate record-keeping by diligently maintaining electronic health records and updating patient information as needed.
- Improved patient satisfaction by promptly addressing concerns, answering questions, and providing clear explanations of treatment plans, flights, lodging/accomodations.
- Promoted positive relationships with patients through professional communication skills and empathetic understanding of individual needs.
Receptionist
Elite Plastic Surgery
05.2013 - 02.2016
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist/Housekeeping Manager
Hotel Rådhuset
01.2011 - 03.2013
- Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all hotel areas.
- Maintained guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
Education
Associate of Arts - Culinary Arts
Campus Lidköping
Lidköping, Sweden05.2013
High School Diploma -
Miami Country Day School
Miami, FL06.2010
Skills
- Administrative Leadership
- Staff Supervision
- Data Entry
- Patient Scheduling
- Medical Terminology
- Schedule Management
- Document Control
- Customer Service
- Problem Solving
- Organizational Skills
- Documentation and Recordkeeping
- Phone and Email Etiquette
Affiliations
- Cooking
- Cleaning
Certification
Phlebotomy License
Languages
English
Native or Bilingual
Spanish
Professional Working
Swedish
Native or Bilingual
Timeline
Pre-Operative Coordinator
Elite Plastic Surgery
02.2016 - 10.2022
Receptionist
Elite Plastic Surgery
05.2013 - 02.2016
Receptionist/Housekeeping Manager
Hotel Rådhuset
01.2011 - 03.2013
Associate of Arts - Culinary Arts
Campus Lidköping
High School Diploma -
Miami Country Day School
Phlebotomy License
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