Nicole Olson
Southport
Summary
Results-driven leader with extensive experience in operational strategy and customer relationship management. Skilled in budget management and process improvement, consistently delivering projects that enhance efficiency and drive organizational success.
Overview
17
17
years of professional experience
Work History
Principal
Greenfield Hill Interiors
Southport
01.2025 - Current
- Assisted in creating detailed floor plans and design layouts.
- Researched materials, furnishings, and finishes for projects.
- Developed mood boards to visually communicate design concepts.
- Attended site visits to assess project progress and quality.
Owner
ColorKote CT LLC
Stratford
10.2014 - 10.2024
- Directed operational strategies to enhance efficiency across multiple departments.
- Implemented process improvements to streamline workflows and reduce bottlenecks.
- Oversaw budget management and resource allocation for organizational initiatives.
- Monitored compliance with industry regulations and internal policies consistently.
- Fostered a culture of continuous improvement through employee training programs.
- Assisted in budgeting process by evaluating costs and allocating resources appropriately.
Inside Sales Representative
United Rentals Trench Safety
Beacon Falls
10.2013 - 10.2014
- Presented product features and benefits to potential customers effectively.
- Managed customer inquiries, providing timely support and solutions.
- Maintained accurate records of customer interactions and transactions in CRM system.
- Developed key customer relationships to increase sales.
B2B Sales Representative
O&G Industries
Beacon Falls
10.2008 - 10.2013
- Managed customer accounts and maintained strong relationships for repeat business.
- Conducted product demonstrations and provided detailed information to clients.
- Coordinated with cross-functional teams to resolve customer inquiries promptly.
- Delivered presentations to potential clients, showcasing product benefits and features.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
Education
Bachelor of Arts - Interior Design
University of New Haven
West Haven01-2006
Skills
- Project management
- Budget management
- Design layout
- Compliance monitoring
- Customer relationship management
- Process improvement
Accomplishments
- ASID Student Design Show
- NKIB Student Design
- VIP New sales rep United Rentals
- Youngest person to participate in and be requested back for Ethan Allen World Headquarters Training
Timeline
Principal
Greenfield Hill Interiors
01.2025 - Current
Owner
ColorKote CT LLC
10.2014 - 10.2024
Inside Sales Representative
United Rentals Trench Safety
10.2013 - 10.2014
B2B Sales Representative
O&G Industries
10.2008 - 10.2013
Bachelor of Arts - Interior Design
University of New Haven
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