Nicole Orechovesky
Port Orchard,WA
Summary
Hardworking and passionate candidate with strong organizational skills eager to secure scholarship apprenticeship program for Licensed Deck Officer position through MITAGS and WSF. Ready to help team achieve company goals. Detail-oriented team player with strong communication skills and extremely dependable. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Customer Relations Specialist
Williams Flower and Gift
Silverdale
01.2021 - Current
- Improved customer satisfaction by addressing concerns promptly and providing effective solutions.
- Logged call information and solutions provided into internal database.
- Coordinated with cross-functional teams to resolve product-related issues quickly, minimizing impact on customers.
- Negotiated favorable outcomes between customers and the organization when resolving disputes or conflicts effectively.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
Property Manager
Dobler Management
Gig Harbor
06.2018 - 06.2020
- Collecting rent and other property fees from tenants
- Reporting the property's financial status, occupancy and expiring leases to property owners
- Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
- Advertising vacant properties
- Inspecting properties and arranging for repairs and new materials as required
- Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
- Supervising other employees duties
- Managing time cards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Nanny
Ayla savage
Port Orchard
10.2017 - 06.2018
- In charge of taking care of children and Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Preparing meals, administering medicine, housework, teaching good manners, driving children to and from activities, bathing and dressing children.
- Assisted with light housekeeping duties as well as running errands.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Delivery Driver
OGZ Fireweed
Shelton
07.2016 - 09.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Handling money transactions
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Certified Nursing Assistant
Harrison Medical Center
Bremerton, WA
04.2007 - 06.2016
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Martha and Mary Health and Rehab
Poulsbo, WA
03.2006 - 03.2007
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Certified Nursing Assistant -
West Sound Technical Skills Center
Bremerton, WASome college in Nursing -
Olympic College
Bremerton, WAHigh school diploma -
Central Kitsap High School
Silverdale, WA06.2005
Skills
- Microsoft office
- Epic program (5 years)
- Property Management
- Medical terminology knowledge
- Training and mentoring
- Vital Signs
- Property Leasing
- Patient Care
- Accounts Payable
- Office Management
- Customer service
- Multi-line phone talent
- Quality Control
- Report Preparation
- Issue and Complaint resolution
- Calm and Professional Under Pressure
Awards
Employee of the Quarter, 02/2013, Award given for being an excellent team player and making a positive difference in people's lives through exceptional healthcare.
Timeline
Customer Relations Specialist
Williams Flower and Gift
01.2021 - Current
Property Manager
Dobler Management
06.2018 - 06.2020
Nanny
Ayla savage
10.2017 - 06.2018
Delivery Driver
OGZ Fireweed
07.2016 - 09.2017
Certified Nursing Assistant
Harrison Medical Center
04.2007 - 06.2016
Certified Nursing Assistant
Martha and Mary Health and Rehab
03.2006 - 03.2007
Certified Nursing Assistant -
West Sound Technical Skills Center
Some college in Nursing -
Olympic College
High school diploma -
Central Kitsap High School