Nicole Overway
Grand Rapids,MI
Summary
Experienced with coordinating clinical operations and improving patient care processes. Utilizes effective communication and detailed record-keeping to ensure smooth workflow and compliance. Strong understanding of team collaboration and adaptable support in dynamic healthcare environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
Holland Hospital
Holland, MI
10.2020 - Current
- Coordinated patient scheduling and managed appointment logistics to enhance clinic workflow efficiency.
- Developed and implemented training programs for new clinical staff to ensure compliance with hospital protocols.
- Monitored adherence to quality assurance standards, improving patient care delivery processes across departments.
- Collaborated with interdisciplinary teams to streamline communication and improve patient outcomes in clinical settings.
- Mentored junior staff on best practices in patient management and clinical operations, fostering professional development.
Line Assembler
ODL, Inc.
Zeeland, MI
06.2018 - 10.2020
- Assembled and inspected components for quality assurance in production line.
- Operated machinery and tools to meet daily production goals efficiently.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Trained new hires on safety protocols and assembly techniques to enhance productivity.
Certified Nursing Assistant
Indian Oaks Assisted Living
Harker Heights, TX
03.2017 - 02.2018
- Enhanced residents' quality of life through daily living assistance.
- Monitored vital signs, promptly reporting any changes to nursing staff.
- Documented patient care activities accurately and in a timely manner.
- Collaborated with teams to create tailored care plans for residents.
- Trained new staff on effective resident care practices and protocols.
- Implemented infection control measures to uphold safety and health standards.
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Developing training programs
- Staff development
- Process improvements
Certification
- Medical Assistant certification
- BLS certification
- Nursing Assistant certification
Timeline
Clinical Coordinator
Holland Hospital
10.2020 - Current
Line Assembler
ODL, Inc.
06.2018 - 10.2020
Certified Nursing Assistant
Indian Oaks Assisted Living
03.2017 - 02.2018