NICOLE PAPROTA
Clermont
Summary
Results-driven Office Manager with 14 years of experience in streamlining office operations and enhancing efficiency through effective policy implementation. Expertise in coordinating administrative activities and managing diverse teams. Proven ability to improve organizational systems and manage multiple tasks under pressure.
Overview
21
21
years of professional experience
Work History
Office Manager
Maurice L. Condon Co Inc.
06.2011 - 01.2026
- Developed and enforced office policies, strengthening procedural effectiveness.
- Executed daily office operations, enhancing workflow and operational efficiency.
- Managed scheduling of office functions, prioritizing tasks for optimal team performance.
- Supervised training for new employees, ensuring thorough understanding of company practices.
- Maintained organized filing systems, ensuring confidentiality of personnel records.
- Provided comprehensive administrative support to the management team through report creation.
- Monitored invoicing processes, ensuring timely tracking of client payments.
- Acted as liaison between departments to resolve issues related to employee performance.
- Documented transactions in QuickBooks to ensure financial accuracy.
- Managed paperwork related to deliveries including invoices, bills of lading and proof of deliveries.
- Assisted customers with orders and ensured satisfaction through excellent service.
Deli Clerk
City Line Deli
White Plains
11.2007 - 05.2011
- Operated slicing machines, ensuring precise cuts of meats and cheeses for customer orders.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Prepared all food orders according to customer specifications.
- Engaged customers with friendly conversation to enhance customer service quality.
- Maintained cleanliness and organization of deli display cases and work areas.
- Executed opening and closing duties, including restocking supplies and cleaning work areas to uphold hygiene standards.
- Managed inventory levels and restocked supplies to maintain optimal stock throughout the day.
Stable Hand
River Ridge Stables
Eastchester
11.2004 - 06.2007
- Monitored horse health, promptly reporting concerns to management for timely intervention.
- Exercised horses regularly, following trainer instructions to maintain fitness and readiness for activities.
- Assisted with feeding, grooming, and exercising horses daily.
- Fed and watered horses according to individual dietary needs.
- Assisted with grooming of horses before and after rides.
- Cleaned and maintained the stable, including stalls, tack room, and feed storage area.
- Managed storage and handling of equine supplies, ensuring accessibility and readiness for daily operations.
- Supported training sessions by preparing equipment and facilities.
- Loaded horses into trailers for safe transport to events.
Education
ASSOCIATES DEGREE - BUSINESS ADMINISTRATION
Southern New Hampshire University
Manchester, NH10-2024
Bachelors - HOSPITALITY & TOURISM
Columbia Southern University
Orange Beach, AL03-2026
Skills
- Office management skills
- QuickBooks
- Microsoft Office Suite
- Financial record management
- Payroll oversight
- Data entry and accuracy
- Record keeping and documentation
- Inventory management strategies
- Scheduling coordination
- Document control
- Process improvement
- Variance analysis
- Policy compliance
- Cross-functional collaboration
- Client communication skills
- Customer service
- Training programs
- Supervision techniques
- Calendar management strategies
- Analytical thinking
- Office administration tasks
Timeline
Office Manager
Maurice L. Condon Co Inc.
06.2011 - 01.2026
Deli Clerk
City Line Deli
11.2007 - 05.2011
Stable Hand
River Ridge Stables
11.2004 - 06.2007
ASSOCIATES DEGREE - BUSINESS ADMINISTRATION
Southern New Hampshire University
Bachelors - HOSPITALITY & TOURISM
Columbia Southern University