Nicole Patterson
Davison
Summary
A seasoned professional in sales and customer service, thriving in fast-paced business environments. Possessing meticulous attention to detail and exceptional multitasking skills, I am committed to achieving customer satisfaction. With my expertise in data management, project coordination, and strategic planning, I consistently deliver high-quality results.
Overview
8
8
years of professional experience
Work History
Sales Support
National Food Group
04.2024 - Current
- Develop customized marketing material on a daily basis, enhancing sales team effectiveness and driving customer engagement
- Act as a liaison between purchasing, sales, and logistics team to streamline efficiency
- Process and update sales orders and samples, maintaining real time accuracy across inventory and customer records
- Partner with sales team to proactively source alternative product solutions, minimizing order disruptions and optimizing customer satisfaction
Sales Associate
Orangetheory Fitness
05.2022 - 03.2024
- Conduct telephone inquiries, follow up calls, and customer care calls
- Maintain accurate records using established OTF sales systems
- Act as a liaison between clients and the studio, resolving concerns and ensuring satisfaction
- Participate in marketing events, contributing to promotional ideas and materials
- Sell memberships with a monthly sales goal to help studio thrive
Caretaker
The Moen Residence
02.2021 - 05.2022
- Communicated with four children at age-appropriate levels to encourage understanding and foster relationships
- Oversaw logistics and transportation for children's school and extracurricular activities
- Coordinated age-appropriate activities, demonstrating planning and organizational skills
Teller/Relationship Banker
Huntington National Bank
06.2019 - 02.2021
- Managed client transactions and updated customer records, ensuring accuracy and efficiency
- Addressed client concerns, providing informed recommendations on banking products and services
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Recruiter
Aegis Worldwide
10.2018 - 03.2019
- Managed full recruitment cycle, from defining hiring needs to posting positions
- Qualified and engaged potential candidates through strategic questioning and effective communication.
- Coordinated schedules to arrange management interviews with applicants.
Sales Representative
The Hershey Company
02.2017 - 10.2018
- Managed a $4.4M territory, achieving top-line sales results and a YTD dollar growth of 4.9%
- Created impactful sales presentations for management based on store, product, and market data analysis
- Worked closely with operational contacts, cultivating relationships and maximizing business opportunities
- Coordinated with the District Manager to align team direction with company goals and objectives
- Facilitated strategic initiatives and operational connectivity as a Kroger advocate
- Provided skill development training to new hires, serving as a Consultative Selling Advocate for Michigan.
Education
Bachelor of Science (B.S.) - Integrated Curriculum (Business focus)
Western Michigan University
Kalamazoo, MI04.2016
Skills
- Exceptional customer service and communication skills
- Proficient in data management and order processing
- Adept in multitasking and project coordination
- Experience in managing promotional and marketing initiatives
- Proven ability to meet and exceed sales targets
- Strong financial analysis and reporting abilities
- Proficient in POS system operation and other sales systems
Timeline
Sales Support
National Food Group
04.2024 - Current
Sales Associate
Orangetheory Fitness
05.2022 - 03.2024
Caretaker
The Moen Residence
02.2021 - 05.2022
Teller/Relationship Banker
Huntington National Bank
06.2019 - 02.2021
Recruiter
Aegis Worldwide
10.2018 - 03.2019
Sales Representative
The Hershey Company
02.2017 - 10.2018
Bachelor of Science (B.S.) - Integrated Curriculum (Business focus)
Western Michigan University
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