Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Pavlick

Murrells Inlet,SC

Summary

Proven leader with a track record of enhancing customer satisfaction at Ulta Beauty through innovative service strategies and effective relationship building. Skilled in cash handling and fostering team engagement, I excel in fast-paced environments, driving productivity and maintaining high-quality service standards. Demonstrated ability to train and motivate staff, ensuring operational excellence.

Overview

4
4
years of professional experience

Work History

Associate

Ulta Beauty
12.2022 - Current
  • Increased customer satisfaction by resolving issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with all employees, facilitating effective communication across departments and teams.
  • Help guests find the product that will best help their needs
  • Used cash and cash register to ring guests out

Manager

Stellas Homemade Ice Cream
05.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Keep track of the companies income daily

Shift Leader

Cold Stone Creamery
04.2021 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately
  • Made sure all tasks were done before the end of the shift

Education

High School Diploma -

St. James High School
Murrells Inlet, SC
05-2024

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Leadership Qualities
  • Cash Handling
  • Customer Engagement
  • Decision-Making
  • Relationship Building
  • Client Engagement
  • New Hire Training
  • Customer service orientation
  • Product Merchandising

Timeline

Associate

Ulta Beauty
12.2022 - Current

Manager

Stellas Homemade Ice Cream
05.2022 - Current

Shift Leader

Cold Stone Creamery
04.2021 - 05.2022

High School Diploma -

St. James High School
Nicole Pavlick