Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nicole Pericich

Harrisburg,PA

Summary

Marketing communications professional with a results-oriented approach and proven expertise in conflict resolution and employee engagement strategies. Skilled in building rapport and trust through long-term relationships. Accomplished writer and editor dedicated to delivering measurable outcomes.

Overview

21
21
years of professional experience

Work History

Director of Client Relations

Dynamic Home Repair LLC
Lemoyne, PA
04.2019 - Current
  • Directs daily operations of family-owned plumbing and electrical business.
  • Manages client communications to ensure prompt, effective responses.
  • Cultivates new customer relationships through targeted marketing initiatives and community outreach.
  • Guides team members in effective client communication and problem resolution.

Editor/Lead Copywriter

Ritter Insurance Marketing
Harrisburg, PA
02.2019 - 12.2020
  • Directed and mentored four copywriters, enhanced strategic content messaging through effective brainstorming.
  • Led editing of website content, direct mail, email marketing, press releases, and promotional materials.
  • Managed copywriting team workload while developing individual skills and refining expertise.
  • Oversaw marketing campaigns from production to completion in collaboration with digital, design, development, and sales teams.

Internal Communications Specialist

Geisinger Health System
Harrisburg, PA
02.2017 - 05.2018
  • Executed strategic internal communication plans in collaboration with facility leadership.
  • Managed and contributed content for employee intranet through SharePoint.
  • Revamped employee relations by conducting focus groups with frontline staff.
  • Facilitated department-specific messaging to support internal manager and client needs.
  • Established strong relationships with physicians and department managers through interviews and impactful hospital narratives.

Public Relations Manager

Whitaker Center for Science and the Arts
Harrisburg, PA
06.2004 - 12.2014
  • Spearheaded communication among media, community partners, and executive staff to enhance collaboration.
  • Oversaw production process as editor-in-chief for quarterly publication, ensuring high-quality content.
  • Developed new community partnerships to broaden organization’s local presence and engage diverse demographics.
  • Recruited and mentored marketing communications interns, fostering professional development and productivity.
  • Assisted in recruitment process for multiple executive staff positions, ensuring alignment with organizational goals.

Education

Bachelor of Arts - Corporate Communications

Lycoming College
Williamsport, PA
05-2000

Skills

  • Client relationship management
  • Content creation and strategy
  • Team leadership and collaboration
  • Conflict resolution
  • Brand development
  • Recruitment marketing
  • Performance evaluations
  • Candidate screening
  • Media relations and market research
  • Copywriting and content editing

Affiliations

  • 2023-Present: Board Member, Hershey High School Football

Timeline

Director of Client Relations

Dynamic Home Repair LLC
04.2019 - Current

Editor/Lead Copywriter

Ritter Insurance Marketing
02.2019 - 12.2020

Internal Communications Specialist

Geisinger Health System
02.2017 - 05.2018

Public Relations Manager

Whitaker Center for Science and the Arts
06.2004 - 12.2014

Bachelor of Arts - Corporate Communications

Lycoming College

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