Nicole Phou
Porterville,CA
Summary
A gaming professional prepared to excel in fast-paced casino environment. Proven experience in managing table games, engaging with patrons, and adhering to stringent gaming standards. Collaborative team member focused on delivering results and adapting to dynamic needs. Skilled in game management and customer interaction, with reliable and flexible personality.
Overview
4
4
years of professional experience
Work History
Table Games Dealer
Tachi Palace Hotel & Casino
09.2024 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
Table Games Dealer
Eagle Mountain Casino
10.2021 - 12.2023
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Education
No Degree - Medical Billing & Coding
DeVry University
Long Beach, CA12-2019
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Team player mentality
- Strong mathematical skills
- Game rules
- Game management
- Guest service
- Teamwork
- Multitasking
Timeline
Table Games Dealer
Tachi Palace Hotel & Casino
09.2024 - Current
Table Games Dealer
Eagle Mountain Casino
10.2021 - 12.2023
No Degree - Medical Billing & Coding
DeVry University
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