Nicole Pineda
Pompano Beach,FL
Summary
Dynamic customer service professional with proven expertise at Jersey Mike's Subs, excelling in cash management and enhancing customer satisfaction. Recognized for reliability and adaptability, I effectively resolved customer complaints while optimizing team workflow during peak hours, ensuring a seamless dining experience. Committed to delivering exceptional service and fostering a positive environment.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Jersey Mike's Subs
08.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers with menu selections, providing recommendations to enhance their experience.
- Handled cash management duties, ensuring accurate till reconciliation at shift end.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
Education
High School Diploma -
Florida Virtural High School
Orlando, FLSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Customer focus
- Time management
- Multitasking and organization
- Phone etiquette
- Adaptability and flexibility
- Team leadership
Timeline
Customer Service Cashier
Jersey Mike's Subs
08.2022 - Current
High School Diploma -
Florida Virtural High School