Nicole Pineda
5538 Southfield Dr Apt K,MO
Summary
Dynamic Boarding Supervisor at Kennelwood Pet Resorts with a proven track record in team management and problem-solving. Successfully mentored staff, enhancing their skills while ensuring a safe environment for pets. Developed training materials that streamlined onboarding, demonstrating strong attention to detail and effective multitasking abilities.
Overview
11
11
years of professional experience
Work History
Boarding Supervisor
Kennelwood Pet Resorts
St Louis, MO
11.2016 - Current
- Cultivated strong relationships with staff through effective communication and trust-building.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Resolved conflicts within the team, fostering a collaborative work environment.
- Developed training materials to streamline onboarding processes for new hires.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Ensured a safe and nurturing environment for pets by closely monitoring their behavior and health.
- Kept detailed records of each pet''s activities, health status, and progress updates for owner review.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Followed pet care instructions for dietary needs and medication regimens.
- Educated staff on proper animal care and handling.
Boarding Attendant
Kennelwood Pet Resorts
St Louis, MO
11.2014 - 11.2016
- Monitored inventory levels, restocked supplies, and reported discrepancies promptly.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Monitored pet health and reported any concerns to management promptly.
- Provided daily care for pets, ensuring proper feeding and exercise routines.
- Provided overnight care for pets during owners'' vacations or business trips while maintaining routine schedules seamlessly.
- Administered medication as needed, adhering to owner instructions and veterinary guidelines.
- Ensured a safe and nurturing environment for pets by closely monitoring their behavior and health.
- Navigated emergency situations calmly and effectively, addressing any immediate concerns while keeping management informed.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Education
High School Diploma -
Lindbergh High School
St Louis, MOSkills
- Team management
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Training and mentoring
Timeline
Boarding Supervisor
Kennelwood Pet Resorts
11.2016 - Current
Boarding Attendant
Kennelwood Pet Resorts
11.2014 - 11.2016
High School Diploma -
Lindbergh High School