Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Posney

Sunrise

Summary

Loss prevention professional with track record of developing robust security protocols and reducing shrinkage through strategic initiatives. Recognized for fostering team collaboration and adapting to dynamic retail environments. Known for attention to detail and problem-solving abilities in high-stakes situations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Loss Prevention Manager- Supply Chain

Neiman Marcus/ Saks Global
02.2022 - Current
  • Training, development and leadership of the facility Loss Prevention staff
  • Physical security and access control management
  • Conduct surveillance
  • Conduct internal & external investigations
  • Loss Prevention training and awareness
  • Compliance with facility audit programs, merchandise protection standards, PCI data security standards, and enforcement of all company policies & procedures
  • Maintain safety standards to reduce liability
  • Ensure OSHA compliance
  • Use CCTV to monitor facility
  • Conduct audits to control shrinkage and provide awareness to all associates within the facility
  • Protect all company assets including people, property and information systems
  • Conduct investigations regarding employee dishonesty and unethical activity
  • Worker's Compensation accident reporting
  • Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
  • Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
  • Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
  • Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
  • Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
  • Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
  • Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
  • Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
  • Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Installed and maintained covert security equipment.
  • Participated in regional loss prevention meetings to stay up-to-date on industry trends and best practices for safeguarding business assets effectively.
  • Improved store security by implementing comprehensive loss prevention programs and strategies.
  • Monitored paperwork procedures to prevent error-related losses.
  • Completed incident reports and activity logs for accurate, current records.
  • Trained personnel on security best practices, protocols and procedures.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Trained all new executives and asset protection personnel.
  • Created and maintained records of security incidents and investigations.
  • Reviewed and updated store security policies and procedures.

Loss Prevention Investigator

Neiman Marcus
07.2019 - 02.2022
  • Conduct surveillance
  • Conduct interviews and interrogations
  • Attend court hearings/trials
  • Partner with Law Enforcement for apprehensions
  • Conduct credit card verification for fraud prevention
  • Credit card fraud investigations
  • Protect all company assets including people, property and information systems
  • Conduct investigations regarding employee dishonesty and unethical activity
  • Credit fraud, workplace violence and other incidents investigations
  • Respond to emergency situations such as medical, fire, weather and security related incidents
  • Enforce Loss Prevention policy and procedures
  • Enforce Merchandise Protection Standards and Safety
  • Maintain sign in logs to monitor personnel entering the facility
  • Use CCTV to monitor facility
  • Conduct audits to control shrinkage and provide awareness to all associates within the facility
  • Performed security walks around store to monitor employee and customer activities.
  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Interviewed employees and suspects and drafted reports to assist law enforcement.
  • Collaborated with law enforcement agencies to ensure successful prosecution of criminal cases.
  • Conducted regular safety inspections of the store premises to minimize risks associated with accidents or injuries.
  • Performed routine audits on inventory control practices, resulting in improved accuracy and reduced discrepancies.
  • Ensured compliance with local laws and regulations pertaining to loss prevention activities, avoiding potential fines or penalties.
  • Enhanced store security by implementing comprehensive loss prevention strategies and procedures.
  • Utilized advanced investigative techniques to uncover internal theft cases, leading to swift resolution and termination when appropriate.
  • Monitored surveillance systems effectively, detecting suspicious activity and initiating prompt response actions.
  • Managed sensitive information discreetly during investigations, maintaining confidentiality at all times.

Loss Prevention Detective

The TJX Companies, Inc
12.2016 - 05.2019
  • Conduct investigations/surveillances for external theft including organized retail crime
  • Identify causes/areas of shrink within the store and ways to reduce it
  • Install and utilize CCTV equipment
  • Conduct bi-weekly strategy shrink assessments
  • Make apprehensions outside of the store/recover stolen merchandise
  • Testify in court for cases referred to prosecution
  • Enhanced inventory control with consistent audits, leading to more accurate stock levels and reduced shrinkage.
  • Achieved significant reductions in external theft by analyzing trends and developing targeted action plans for high-risk areas.
  • Conducted regular risk assessments to identify vulnerabilities in store layouts, securing high-value items effectively.
  • Assisted law enforcement agencies in the investigation of organized retail crime cases, contributing to successful resolutions.

Second Grade Teacher Assistant

Cap Cana Heritage School
08.2010 - 06.2012
  • Aided in lesson planning to ensure student academic success
  • Performed playground and dismissal supervision duties to ensure safety
  • Assisted foreign students in understanding tasks in English or Spanish to ensure academic success
  • Attended staff meetings for updates in information and professional development
  • Kept accurate attendance records for documentation purposes
  • Distributed and collected all student didactical materials to ensure organization and promptness
  • Kept didactical materials catalogued under inventory to ensure organization and accountability
  • Assisted in administering student assessments to aid in tracking student progress
  • Helped maintain physical classroom and school property.
  • Increased parental involvement through regular communication about student progress, upcoming events, and opportunities for collaboration in the educational process.
  • Collaborated closely with lead teacher to develop lesson plans, assess student progress, and implement effective teaching techniques for optimal results.
  • Boosted classroom productivity by efficiently managing resources and maintaining a structured learning environment.
  • Cultivated positive relationships with parents, collaborating on strategies to support students'' academic and social growth at home.
  • Developed strong communication skills by consistently providing clear instructions and constructive feedback to help students achieve their goals.
  • Managed classroom behavior effectively, employing consistent expectations and consequences that promoted respect among peers and towards authority figures.
  • Graded and provided feedback on assignments.
  • Maintained and operated classroom equipment to maximize use and lifespan.

National Standardized Preparation Test Instructor 8-12th grade

Cap Cana Heritage School
06.2009 - 06.2011
  • Provide students with mock tests, quizzes and instruction to raise the student's levels of competency
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
  • Tested students to assess progress and adapted learning plans in alignment with performance.

First Grade Teacher Assistant

Cap Cana Heritage School
06.2009 - 06.2010
  • Aided in lesson planning to ensure student academic success
  • Performed playground and dismissal supervision duties to ensure safety
  • Assisted foreign students in understanding tasks in English or Spanish to ensure academic success
  • Attended staff meetings for updates in information and professional development
  • Kept accurate attendance records for documentation purposes
  • Distributed and collected all student didactical materials to ensure organization and promptness
  • Kept didactical materials catalogued under inventory to ensure organization and accountability
  • Assisted in administering student assessments to aid in tracking student progress
  • Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.
  • Utilized data-driven instruction to identify areas of need for individual students and adjust teaching methods accordingly.
  • Assessed student progress regularly using formative assessments and modified instruction accordingly for optimal growth.
  • Established strong relationships with parents through effective communication about their child''s academic progress and social-emotional development.
  • Built positive relationships with parents to involve families in educational process.
  • Planned lessons according to district standards to cover requirements and prepare for standardized tests.
  • Enhanced classroom management techniques, resulting in a more focused and productive learning environment.
  • Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Collaborated with colleagues to develop interdisciplinary lessons that connected subjects such as math, science, and social studies.
  • Assessed student progress by administering tests and evaluating results.
  • Contributed to the development of the school improvement plan by analyzing data trends, setting goals, and implementing targeted interventions.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Participated in professional development workshops to stay current with educational best practices.
  • Taught core subjects of math, science, technology, and history.
  • Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
  • Integrated technology and multimedia tools into lessons to enhance student learning.
  • Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.

Library Assistant

Cap Cana Heritage School
08.2008 - 06.2009
  • Checked books and didactical resources in and out of the library system
  • Organized books using the Dewey Decimal Classification System
  • Installed didactical and systems software for online cataloging
  • Supervised computer use for student online safety purposes
  • Operated and maintained the optimal conditions of audiovisual equipment for quality control purposes
  • Assisted in teaching library skills to elementary students to enhance reading competencies
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Monitored library environments to maintain safe, hazard-free settings.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
  • Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
  • Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
  • Managed library materials for accurate record-keeping.
  • Offered basic reference assistance to support information needs.
  • Kept detailed records of lending transactions and library users.
  • Maintained accurate records and confidentiality of library book and periodical inventory.
  • Processed receipt of new book, audio visual and computer software inventory.

Education

Bachelor of Science - Criminal Justice

American InterContinental University
Schaumburg, IL
06.2016

Bachelor of Science - Forensic Science

American InterContinental University-Online
Schaumburg, IL
06.2016

Skills

  • External and Internal Theft
  • Risk management
  • Microsoft SharePoint
  • Loss Prevention
  • Alarm Systems
  • Training
  • Fraudulent activities investigations
  • Staff leadership
  • Fraud prevention and detection
  • Workplace safety
  • Organizational Skills
  • Security systems management
  • Team Player
  • Incident reporting
  • Time management
  • Physical security
  • Outlook
  • Access control
  • Tutoring
  • Loss prevention assessment programs
  • Word
  • Policy enforcement
  • CCTV
  • Investigation techniques
  • PCI
  • Background checks
  • Leadership
  • Compliance monitoring
  • Security
  • Program implementation
  • Interviewing
  • Interviews and interrogations
  • Information Security
  • Internal auditing
  • Sales
  • Security equipment
  • Computer skills
  • Vendor relations
  • Excel
  • Cost reduction
  • Training & development
  • Cost control
  • OSHA
  • Asset protection
  • Conflict Management
  • Discrepancy resolution
  • Cash handling
  • Loss prevention strategies
  • Supply chain
  • Store audits
  • Management
  • Surveillance and access control
  • Writing Skills
  • Loss prevention initiatives
  • Strategic planning
  • Loss prevention goals monitoring
  • Powerpoint
  • Alarm testing
  • Safety Audits
  • Detail-oriented
  • Microsoft Office
  • First aid training
  • Conflict management
  • Surveillance techniques
  • Library Services
  • Witness interviews
  • Surveillance
  • Crime prevention
  • Team management
  • Law enforcement collaboration
  • Quality control
  • Surveillance equipment usage
  • Customer service
  • Analysis skills
  • Credit Card Fraud Investigations
  • Safety plans
  • Publisher
  • Legal report writing
  • Recruiting
  • Teaching
  • Auditing
  • Supervising experience
  • Office Management
  • Workers' compensation
  • Communication skills
  • Employment & labor law

Certification

  • Forensic Psychology, Present, Accredited certification in criminal investigations and forensic profiling.
  • Forensic Psychology and Offender Profiling, Present, Use of Forensic Psychology in the investigation of serious and serial crimes.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Loss Prevention Manager- Supply Chain

Neiman Marcus/ Saks Global
02.2022 - Current

Loss Prevention Investigator

Neiman Marcus
07.2019 - 02.2022

Loss Prevention Detective

The TJX Companies, Inc
12.2016 - 05.2019

Second Grade Teacher Assistant

Cap Cana Heritage School
08.2010 - 06.2012

National Standardized Preparation Test Instructor 8-12th grade

Cap Cana Heritage School
06.2009 - 06.2011

First Grade Teacher Assistant

Cap Cana Heritage School
06.2009 - 06.2010

Library Assistant

Cap Cana Heritage School
08.2008 - 06.2009

Bachelor of Science - Forensic Science

American InterContinental University-Online

Bachelor of Science - Criminal Justice

American InterContinental University

Similar Profiles

CREATE PROFILE
Nicole Posney