Nicole Price
McDonough,GA
Summary
Dynamic sales leader with comprehensive background in regional sales management, business development, and strategic planning. Strong skills in building relationships, developing promotional strategies, and managing accounts demonstrate suitability for challenging roles. Previous work has shown significant impact through increased market share and successful team leadership. Highly motivated with strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
15
15
years of professional experience
Work History
Retail Sales Executive
Stone Systems of Atlanta
Atlanta, GA
01.2022 - Current
- Developed and implemented sales plans to achieve regional goals.
- Created and managed relationships with key customers in the region including 90 big box stores in the state of Georgia, 52 kitchen and bath accounts, and 13 custom home builders
- Prepared weekly and monthly reports on sales performance against targets using Salesforce and Teams spreadsheets.
- Provided technical advice and product training to customers, store designers, managers, and other staff on product features, benefits, and uses.
- Developed promotional materials to increase awareness of products and services.
- Monitored competitors' activities, pricing, and promotions in the region.
- Analyzed customer feedback to identify potential opportunities for increasing sales.
- Assisted customers with product selection based on their individual needs.
- Identified areas of improvement for customer service strategies within the region.
- Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
- Worked closely with existing accounts to grow market share.
- Liaised with clients and product development team to recommend product improvements.
- Trained team members on customer service strategies and techniques.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Conducted weekly and biweekly store visits to monitor product presentation, customer service standards, and compliance with company policies.
- Reviewed designs and drawings to identify any potential risks or discrepancies in order to provide accurate estimates.
SF&I Sales Technician
Stone Systems of Atlanta
Atlanta, GA
10.2020 - 12.2021
- Provided technical support for sales team members to ensure customer satisfaction.
- Demonstrated product features and benefits to potential customers.
- Prepared detailed reports on sales activities and progress.
- Developed strategies to increase sales volume through effective marketing techniques.
- Analyzed customer feedback data to identify areas of improvement in the sales process.
- Assisted in creating promotional materials for new products and services.
- Established strong relationships with customers by providing timely responses to inquiries.
- Maintained accurate records of customer accounts and contact information.
- Resolved customer complaints in a professional manner while meeting company standards.
- Collaborated with other departments to ensure smooth delivery of products and services.
- Monitored competitors' activities, pricing structure, promotions., and provided insights accordingly.
- Participated in brainstorming sessions with management team to develop innovative ideas for increasing sales efficiency.
- Generated leads through cold calling, email campaigns, social media outreach., for expanding client base.
- Obtained consistent word-of-mouth referrals by fully satisfying customers with expert service.
Account Manager
Granco
McDonough, GA
06.2019 - 10.2020
- Developed and maintained relationships with 34 Lowes accounts and 6 Floor & Decor accounts to ensure customer satisfaction.
- Managed multiple box store and retail accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Solicited feedback from customers on their experience with products or services.
- Attended trade shows and conferences as a representative of the company.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships to boost sales opportunities.
Sergeant
United States Marine Corps Reserve
Marietta, GA
04.2010 - 03.2016
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Performed data entry duties to update client information in databases.
- Coordinated travel arrangements for staff members.
- Provided assistance to other departments when needed.
- Ensured compliance with applicable laws, regulations and policies of the organization.
- Scheduled meetings between different departments within the organization.
Skills
- Territory and account management
- New Account Development
- Sales closing
- Closing Techniques
- Consultative and relationship selling
- Account Servicing
- Lead prospecting
- Market and competitive analysis
- Business growth and retention
- Product sales expertise
- CRM Software
- Salesforce
- Vendor Relations
- Complaint Management
- Territory Management
- Project Management
- Client Relationship Management
- Sales Forecasting
- Customer rapport
- Relationship Building
- Customer Relationships
Timeline
Retail Sales Executive
Stone Systems of Atlanta
01.2022 - Current
SF&I Sales Technician
Stone Systems of Atlanta
10.2020 - 12.2021
Account Manager
Granco
06.2019 - 10.2020
Sergeant
United States Marine Corps Reserve
04.2010 - 03.2016