Nicole Pucci
Sulphur,LA
Summary
Motivated Team Lead experienced in delivering high-quality products under tight schedules. Developed and managed strong teams through proactive training and effective issue management. Personable customer service representative dedicated to maintaining customer satisfaction and building lasting relationships.
Overview
7
7
years of professional experience
Work History
Team Leader Manager
Tractor Supply Company
Livingston, Texas
03.2025 - 08.2026
- Led team in daily operations and ensured efficient workflow.
- Monitored employee performance and provided constructive feedback regularly.
- Provided guidance, coaching, and feedback to team members.
- Assigned and monitored daily tasks for team members.
- Developed strategies to motivate employees in achieving goals.
- Managed inventory levels to optimize stock availability.
- Communicated with customers to resolve inquiries and enhance service experience.
- Ensured compliance with company policies and regulations.
School Registrar
Livingston ISD
Livingston, TX
08.2024 - 01.2025
- Managed student enrollment and registration processes efficiently.
- Processed enrollments, withdrawals, transfers and grade changes.
- Maintained accurate student records in the district database.
- Maintained student records, ensuring accuracy and confidentiality.
- Audited student records for accuracy prior to submission of official transcripts.
- Processed student transcripts and maintained compliance with district policies.
- Verified transcripts for incoming transfer students.
- Coordinated communication between parents, teachers, and administration.
- Addressed inquiries from students and families regarding enrollment procedures.
- Reviewed and updated student contact information as needed.
- Served as the primary point of contact for internal departments requiring access to academic records.
- Generated reports on enrollment trends and other related data.
- Supported the implementation of new registration software systems.
Receptionist
Livingston ISD
Livingston, Tx
09.2022 - 08.2024
- Greeted visitors and ensured a welcoming atmosphere at Livingston ISD.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed incoming calls and directed them to appropriate staff members.
- Scheduled and confirmed appointments.
- Maintained accurate schedules and appointments for administrative personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Organized and distributed mail and packages to various departments.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies and inventory levels efficiently.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Pharmacy Clerk
Brookshires Pharmacy
Onalaska, Texas
01.2020 - 12.2021
- Processed prescription orders and ensured accuracy of medications dispensed.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Collaborated with pharmacists to prepare medication for patient pickup.
- Operated pharmacy software to update patient records and track prescriptions.
- Assisted customers with selecting and purchasing medications.
- Assisted customers with product inquiries and pharmacy services.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Handled cash register transactions for over-the-counter sales effectively.
- Processed payments from customers using cash registers or other electronic systems.
- Maintained cleanliness and organization of the pharmacy workspace.
- Managed inventory by stocking shelves and organizing pharmaceutical products.
- Restocked shelves and prepared expired drugs for return.
- Checked expiration dates on prescription drugs to ensure potency.
- Entered patient data into computer system to maintain accurate records.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
Education
Continental Academy
Miami Lakes, FLSkills
- Team leadership
- Performance monitoring
- Employee training
- Inventory management
- Customer service
- Work Planning and Prioritization
- Time management
- Attention to detail
- Sound judgment
- Reliability
- Conflict resolution
- Communication skills
- Professional demeanor
References
References available upon request.
Timeline
Team Leader Manager
Tractor Supply Company
03.2025 - 08.2026
School Registrar
Livingston ISD
08.2024 - 01.2025
Receptionist
Livingston ISD
09.2022 - 08.2024
Pharmacy Clerk
Brookshires Pharmacy
01.2020 - 12.2021
Continental Academy