Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Pugh

Bolingbrook,IL

Summary

Healthcare professional delivering direct patient care and administrative support with a focus on patient safety, accuracy, and confidentiality. Skilled in maintaining professional standards while supporting clinic operations and documentation quality.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Health Technician

Lovell Federal Health Care Center
North Chicago, Illinois
03.2024 - Current
  • Monitored and documented vital signs, including pulse, temperature, respiration, and blood pressure, to provide accurate assessments.
  • Performed EKG testing and blood draws to facilitate comprehensive patient health evaluations.
  • Reported patient status changes quickly to the registered nurse.
  • Ensured confidential patient recordkeeping to uphold federal compliance standards.

Medical Support Assistant

Lovell Federal Health Care Center
North Chicago, Illinois
03.2026 - 06.2026
  • Assisted with patient admissions and discharges to facilitate smooth transitions and enhance patient experience.
  • Answered phones, filed records, scheduled tests, and prepared patient charts to support efficient patient flow.
  • Ordered office supplies and submitted work orders to ensure continuous operation of the office supplies.

Phlebotomist

Octapharma Plasma Center
Chicago, Illinois
08.2022 - 01.2024
  • Monitored donor vital signs during plasma collection to ensure safety and well-being.
  • Operated and prepared automated plasmapheresis equipment.
  • Verified patient information for accuracy to maintain integrity of specimen collection process before specimen collection.
  • Delivered courteous customer service while assisting patients.

Education

GED -

Board of Education
Chicago, IL

Skills

  • Phlebotomy
  • HIPAA compliance
  • Clinical support
  • Patient observation
  • Customer engagement

Certification

  • National Healthcare Association- Certified Phlebotomist Technician
  • National Healthcare Association- Certified EKG Technician

Timeline

Medical Support Assistant

Lovell Federal Health Care Center
03.2026 - 06.2026

Health Technician

Lovell Federal Health Care Center
03.2024 - Current

Phlebotomist

Octapharma Plasma Center
08.2022 - 01.2024

GED -

Board of Education
Nicole Pugh