Stephanie Alcala
Hampton,VA
Summary
Healthcare professional equipped with strong foundation in clinical support and patient care. Recognized for ability to enhance patient outcomes through precise diagnostic testing and efficient equipment handling. Known for fostering teamwork and adaptability in dynamic healthcare environments, proficient in patient communication and medical data management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Technician
Department of Veteran Affairs
01.2023 - 07.2024
- Maintained accurate patient records and updated electronic health systems, ensuring compliance with privacy regulations and reducing documentation errors.
- Provided compassionate assistance to veterans, ensuring comfort and dignity throughout their healthcare experience.
Billing Coordinator II
Envision Physician Services
07.2021 - 08.2022
- Worked closely with cross-functional teams to streamline billing workflows, facilitating smoother operations and supporting overall organizational goals.
- Analyzed complex medical billing discrepancies to resolve issues efficiently, resulting in substantial improvements to payment processing timelines.
Aircraft Armament Systems Technician
U.S. Air Force
08.2017 - 08.2021
- Diagnosed and resolved complex armament system malfunctions, ensuring aircraft readiness and mission success with marked reliability.
- Installed and maintained weapon systems on multiple aircraft models, delivering substantial improvements in operational efficiency.
Certified Nursing Assistant
CarolinaEast Medical Center
10.2014 - 10.2015
- Monitored vital signs and promptly reported changes, ensuring timely interventions and maintaining patient safety.
- Collaborated with nurses and medical staff to coordinate care, contributing to smoother workflows and positive patient outcomes.
Education
Medical Assisting with Clinical Focus -
Centura College-Newport News
06-2026
Bachelor of Science -
University of North Carolina At Wilmington
12-2021
Skills
- Medical Terminology
- Anatomy & Physiology
- Phlebotomy
- Pharmacology
- Med Office Procedures
- Vital Signs
- EKGs
- Exam Room Procedures
- Clinical documentation
- HIPAA compliance
Certification
- Certified Strength and Conditioning Specialist
- Corrective Exercise Specialist
- Cardiopulmonary Resuscitation Certified
- Certified Phlebotomy Technician
- Certified Electrocardiography Technician
- Certified Electronic Health Records Specialist
Timeline
Health Technician
Department of Veteran Affairs
01.2023 - 07.2024
Billing Coordinator II
Envision Physician Services
07.2021 - 08.2022
Aircraft Armament Systems Technician
U.S. Air Force
08.2017 - 08.2021
Certified Nursing Assistant
CarolinaEast Medical Center
10.2014 - 10.2015
Medical Assisting with Clinical Focus -
Centura College-Newport News
Bachelor of Science -
University of North Carolina At Wilmington