Nicole Robbins
Sebring,FL
Summary
Accomplished and certified Pharmacy Technician with over 8 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Driven with proven track record and success in building relationships with patients and clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
12.2015 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Walker Memorial Academy
Avon Park, Fl05.2012
Skills
- HIPAA
- Patient Confidentiality
- Pharmacy and Customer Records Management
- Pharmacist Support
- Updating Medication Histories
- Insurance Verification
- Insurance Billing
- Filling Prescriptions
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Walmart
12.2015 - Current
High School Diploma -
Walker Memorial Academy
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