Nicole Robinson
Arverne,NY
Summary
Driven by a strong work ethic and integrity, I excelled in customer service roles across various settings, including AVI Foodsystems. My ability to adapt quickly to new technologies and streamline processes enhanced operational efficiency and customer satisfaction. With skills in time management and empathy, I consistently met business needs, demonstrating a results-oriented approach to all tasks.
Overview
21
21
years of professional experience
Work History
Barista
AVI FoodSytem/Compass Group Management
Brooklyn, NY
09.2019 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
AVI Foodsystems
Brooklyn, NY
01.2019 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Home Health Aide
Home Instead
Brooklyn, NY
06.2015 - 06.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Home Health Aide
Partners In Care, Visiting Nurse Service of New York
Manhattan, NY
10.2006 - 05.2014
Warehouse Worker
Active Temp
Manhattan, NY
02.2004 - 10.2006
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Fashion Industries
Manhattan, NYSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Timeline
Barista
AVI FoodSytem/Compass Group Management
09.2019 - 10.2024
Cashier
AVI Foodsystems
01.2019 - 05.2024
Home Health Aide
Home Instead
06.2015 - 06.2017
Home Health Aide
Partners In Care, Visiting Nurse Service of New York
10.2006 - 05.2014
Warehouse Worker
Active Temp
02.2004 - 10.2006
Fashion Industries