Hard-working and passionate university student with work and volunteer experience; seeking employment to utilize excellent communication and proactive leadership skills, positively impacting company success.
Overview
4
4
years of professional experience
Work History
Happy Head Massage - Foot and Reflexology
Charleen Giles
10.2023 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
Sweetwater Little League Snack Bar
Sweetwater Little League
03.2023 - 05.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
T.E.A.M. Tutor
Bonita Vista High School
08.2019 - 05.2023
Instructed over 50 students a day
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.