Nicole Rogalinski
Cudahy,WI
Summary
Highly accomplished Small Business Owner adept at overseeing daily operations, excelling in communication, and providing exceptional customer service. Demonstrated reliability and dedication, whether working independently or collaboratively. Visionary leader dedicated to enhancing the customer experience.
Overview
7
7
years of professional experience
Work History
Small Business Owner/Licensed Cosmetologist
Zirs Barbershop llc
Milwaukee, WI
07.2021 - Current
- Achieved increased productivity by efficiently managing budgets, accounts, and scheduling appointments.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Researched similar businesses to determine competitive advantages.
- Evaluated clients' individual hair characteristics and goals to determine appropriate treatments.
- Enhanced revenue by consistently providing outstanding customer service with an energetic and upbeat attitude.
Barista
Starbucks
Milwaukee, WI
10.2021 - 03.2023
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Effectively utilized a POS system to receive and handle customer payments.
- Created complex, hand-crafted beverages based upon customer preferences.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Barber/Hairstylist
Lolo's Westmoreland Barbershop
Portland, OR
05.2017 - 06.2020
- Handled incoming phone calls and scheduled appointments.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Executed seamless processing of cash and credit transactions to accept payments from customers.
- Sanitized workstations and salon equipment to reduce risk of infection.
Education
Associate of Applied Science - Business Management
Schoolcraft College
Livonia, MI07-2025
Cosmetology Technical Diploma - Cosmetology
Milwaukee Area Technical College
Milwaukee, WI06-2013
Skills
- Business growth and retention
- Business marketing
- Financial Management
- POS Systems
- Customer service and retention
- Interpersonal Skills
Websites
Timeline
Barista
Starbucks
10.2021 - 03.2023
Small Business Owner/Licensed Cosmetologist
Zirs Barbershop llc
07.2021 - Current
Barber/Hairstylist
Lolo's Westmoreland Barbershop
05.2017 - 06.2020
Associate of Applied Science - Business Management
Schoolcraft College
Cosmetology Technical Diploma - Cosmetology
Milwaukee Area Technical College
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